Ranee M.
At 500 S Illinois St Jack in the box
At 500 S Illinois St, Belleville IL jack in the box location, this happened to me: I ordered a buttery Jack sandwich, which I didn't eat right away because I was driving. I go to eat my sandwich and there is no bacon or meat on my sandwich, the only thing I requested extra were sauteed onions. I drove back to have my order fixed and to complain, the manager returns with my order, I ask and I quote can I have a free desert or something with my order because I don't see how you didn't put the burger meat and bacon on my sandwich and I had to drive all the way back here to have it fixed. He says to me he is not authorized to do that, I ask is there no manager on staff tonight? He says he is the manager and goes on that he will not be giving me anything, at all and that I was rude, I said I was not rude I simply asked, I continued as he argues over me asking him for his name which he would not provide, he then goes on and says I'm holding up the line, I said that's ok, I'll just call corporate, he tells me back I'm calling them too, I'm calling the police you're holding up the line. I said that’s ok, you don't have to worry about me coming back and yes I'm calling corporate and I proceeded to leave.