Clinton R.
The app lies about offers
The app lies, listing offers that aren’t really available when you go to checkout. This isn’t an infrequent thing, it is consistent, suggesting it is a disgusting strategy
Jack in the Box is an American fast-food restaurant chain founded February 21, 1951, by Robert O.
Jack in the Box (jackinthebox.com) has 171 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Clinton R.
The app lies, listing offers that aren’t really available when you go to checkout. This isn’t an infrequent thing, it is consistent, suggesting it is a disgusting strategy
Kate K.
Rude co workers. And get this apparently they charge 3 dollars for a glass of water. There was no kindness shown to us at all. Alyssa was the lady working there that was of no help and completely not understanding at all. She even slammed the door in our face before we got all of our food. Just plain out rude.
Chris S.
It must be nice to give false advertisement and to sell product that looks nowhere remotely close to the false advertisement dictated on a regular basis I buy ultimate bacon cheeseburger only to find paper wafer thin bacon on my sandwich but when you see the advertisement it's got bacon as thick as my finger on the sandwich. Why is it I don't have enough money to sue them for million's of dollars for false advertisement.
Brian L.
ordered online 3 weeks ago. when I got there, woman tells me that they don't have milkshakes which I've already paid $4.99 for. she doesn't offer a solution. I ask her why she won't give me the $4.99 back and she says I have to contact the Jack in the Box app. I do this and nobody ever replies. today I got an email from Jack in the Box asking me if I am satisfied with how they handled my issue. I checked the box that nobody ever responded at all, which I'm imagining now is probably what happens to anyone who has an issue. How are they still in business?
Spam M.
Wish I could give 0 stars. I used to love JITB but the last few times it’s been terrible. Their prices have skyrocketed and yet the burgers have shrunk and are super dry, they always mess up the order. Just not worth it. Tried them for the last time to night. Burger King and carls are WAY better if you’re needing fast food. Delicious and actually get what you pay for.
Tom
Jack in the Box waters down their sodas. Every Jack in the Box locations I have visited in Southern California has the new soda machine that offers many different types of soda from touching the screen, but compared to every other fast food place or movie theater that has the same type or similar machine, only Jack in the Box sodas have barely any taste. I thought these cartridge based machines were all programmed to mix the sodas to taste just like the syrup fountain machines, but Jack in the Box is altering the mix most likely to maximize the flavor cartridges and save money. On top of this, only Jack in the Box has the highest rate of messing up my orders no matter how many times I have to repeat it, the most unfriendly employees and service all of the drive thru customers before me even though I placed my order way before those customers even arrived. I rarely go to Jack in the Box now and only stop by when the Carl's Jr and Taco Bell nearby haven't opened yet and I'm starving after work and I'm almost home. Jack in the Box needs to focus on training their employees rather than making a new commercial every few weeks.
Brock O.
Jack in the box sucks ass and their customer service sucks even more ass. Them asses owe me over 80 dollars in online orders the past year from ordering online and getting there and them mentally incapacitated people told me that they don’t have what I ordered or that their computer system is down so I wait to get a refund which I never get. So honestly screw Jack in the crack eat a dick up is what I say.
Cathy B.
Sullivan, MO I don’t think I’ll get food poisoning since I spit out the bite of so-called taco that must have been made a week ago.