Jose A.
I was planning on buying a few jackets…
I was planning on buying a few jackets here but after seeing all these reviews I see that this company is a scam. Thanks everyone for your reviews and warning everyone of this fraud
The Unrivaled Leather ExperienceTo start, we take the quality, smoothness, and comfort of our jackets very seriously. You see, many leather-selling companies end up sacrificing comfort to make their designs more fashionable. These jackets look good, but the wearer feels extremely unpleasant and uncomfortable. When you shop with us, you get style and comfort, both at the same time. Does not that sound like a much better deal? The leather jackets you buy from us will keep you warm throughout the winter, keep your friends staring at you, and provide an exceptional level of relaxation and comfort.
Jacketsmob (jacketsmob.com) has 12 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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12 approved reviews, newest moderated first
Jose A.
I was planning on buying a few jackets here but after seeing all these reviews I see that this company is a scam. Thanks everyone for your reviews and warning everyone of this fraud
Carrie W.
I ordered a jacket that they advertised online and paid them $130.00. I received a piece of material that did not resemble the jacket in any way shape or form. It was flimsy, cheap and did not look like the jacket they advertised in ANY way. I followed their return policy and emailed them. They stopped responding to my emails and ignored me. BEWARE!!!! THEY ARE A FRAUD!!!!!
Response from JacketsmobSep 12, 2024
Dear customer, We hope this message finds you well. We recently came across your review expressing your disappointment with the experience you had with our product at Jackets MOB. We sincerely apologize for any inconvenience you may have faced. Our customer's happiness and satisfaction are of utmost importance to us, and we truly regret that we were not able to meet your expectations this time. Rest assured, we are taking your feedback to heart, and we will do everything in our power to ensure that your future interactions with us are nothing short of exceptional. If there is anything else you would like to discuss or if you have any further concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can. Thank you for giving us the opportunity to improve, and we hope to have the chance to serve you better in the future. Sincerely, The Jackets MOB Team www.jacketsmob.com
Phillip P.
Worst company ever stay away this is a scamming company I want my money back if I don’t receive my package really soon. You never get any feedback from this company and they are taking people money. It has said that my order has been sitting at fedex in Karachi pk for now 3 weeks and I’m very frustrated with this company. I really wanted to give this company a negative 0 rating.
Response from JacketsmobJan 13, 2024
Dear customer, We hope this message finds you well. We recently came across your review expressing your disappointment with the experience you had with our product at Jackets MOB. We sincerely apologize for any inconvenience you may have faced. Our customer's happiness and satisfaction are of utmost importance to us, and we truly regret that we were not able to meet your expectations this time. Rest assured, we are taking your feedback to heart, and we will do everything in our power to ensure that your future interactions with us are nothing short of exceptional. If there is anything else you would like to discuss or if you have any further concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can. Thank you for giving us the opportunity to improve, and we hope to have the chance to serve you better in the future. Sincerely, The Jackets MOB Team www.jacketsmob.com
Another unsatisfied C.
I paid an extra US$35 for expedited delivery. I received a written guarantee my item would arrive prior to a specific date. They didn't even send it until after the date had passed and only after I submitted a scam report to my credit card company.
Response from JacketsmobNov 21, 2023
Dear customer, We hope this message finds you well. We recently came across your review expressing your disappointment with the experience you had with our product at Jackets MOB. We sincerely apologize for any inconvenience you may have faced. Our customer's happiness and satisfaction are of utmost importance to us, and we truly regret that we were not able to meet your expectations this time. Rest assured, we are taking your feedback to heart, and we will do everything in our power to ensure that your future interactions with us are nothing short of exceptional. If there is anything else you would like to discuss or if you have any further concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can. Thank you for giving us the opportunity to improve, and we hope to have the chance to serve you better in the future. Sincerely, The Jackets MOB Team www.jacketsmob.com
Terry
One of the worst purchasing experiences I have ever had. I bought a standard large jacket that was too small and when I tried to exchange it for a larger one I was told that I couldn't because my order was "custom". Explain to me how clicking "large" makes this a custom sized jacket? I went back and forth for a few months with customer service voices my dissatisfaction, not trying to get my money back, simply trying to get a jacket that fit properly but finally just gave up as it was going nowhere. Total money grab.
Response from JacketsmobOct 25, 2023
Dear customer, We hope this message finds you well. We recently came across your review expressing your disappointment with the experience you had with our product at Jackets MOB. We sincerely apologize for any inconvenience you may have faced. Our customer's happiness and satisfaction are of utmost importance to us, and we truly regret that we were not able to meet your expectations this time. Rest assured, we are taking your feedback to heart, and we will do everything in our power to ensure that your future interactions with us are nothing short of exceptional. If there is anything else you would like to discuss or if you have any further concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can. Thank you for giving us the opportunity to improve, and we hope to have the chance to serve you better in the future. Sincerely, The Jackets MOB Team www.jacketsmob.com
Julia B.
DO NOT ORDER FROM THIS SITE. There are no returns and is definitely a scam. Ordered a jacket and came 2 months later, and 4 sizes too small. When I tried to return it, I had to pay more thank the cost of the jacket to ship back to Asia. DO NOT BE FOOLED.
Response from JacketsmobSep 8, 2023
Dear customer, We hope this message finds you well. We recently came across your review expressing your disappointment with the experience you had with our product at Jackets MOB. We sincerely apologize for any inconvenience you may have faced. Our customer's happiness and satisfaction are of utmost importance to us, and we truly regret that we were not able to meet your expectations this time. Rest assured, we are taking your feedback to heart, and we will do everything in our power to ensure that your future interactions with us are nothing short of exceptional. If there is anything else you would like to discuss or if you have any further concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can. Thank you for giving us the opportunity to improve, and we hope to have the chance to serve you better in the future. Sincerely, The Jackets MOB Team
Ahatechukltd A.
It was a complete scam. I paid a significant amount to purchase a jersey that was sent from Pakistan to London. However, upon receiving the item, I was extremely disappointed with its quality. It was nothing more than something you would buy from a street vendor in India or Pakistan - poorly stitched with shoddy packaging. Despite lodging a complaint with the company, I received no response whatsoever. Even my attempts to get a refund through PayPal were futile, as the decision went in favor of the seller. This whole experience was incredibly disheartening and frustrating. I strongly advise against trusting their products or services.
Response from JacketsmobAug 7, 2023
Dear customer, We hope this message finds you well. We recently came across your review expressing your disappointment with the experience you had with our product at Jackets MOB. We sincerely apologize for any inconvenience you may have faced. Our customer's happiness and satisfaction are of utmost importance to us, and we truly regret that we were not able to meet your expectations this time. Rest assured, we are taking your feedback to heart, and we will do everything in our power to ensure that your future interactions with us are nothing short of exceptional. If there is anything else you would like to discuss or if you have any further concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can. Thank you for giving us the opportunity to improve, and we hope to have the chance to serve you better in the future. Sincerely, The Jackets MOB Team www.jacketsmob.com
david P.
Nul ..la veste est juste un bomber de mauvaise qualité..avec juste des stikers colés...elle n'a aucune class par rapport à l original...la couleur est horrible...n'a aucune forme et rend mal sur le corps...bref..une belle bouse
Response from JacketsmobAug 7, 2023
Dear customer, We hope this message finds you well. We recently came across your review expressing your disappointment with the experience you had with our product at Jackets MOB. We sincerely apologize for any inconvenience you may have faced. Our customer's happiness and satisfaction are of utmost importance to us, and we truly regret that we were not able to meet your expectations this time. Rest assured, we are taking your feedback to heart, and we will do everything in our power to ensure that your future interactions with us are nothing short of exceptional. If there is anything else you would like to discuss or if you have any further concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can. Thank you for giving us the opportunity to improve, and we hope to have the chance to serve you better in the future. Sincerely, The Jackets MOB Team www.jacketsmob.com