Jeannette S.
I have not received my tracking number…
I have not received my tracking number and it has been over 2 weeks that I placed my order

Jackets Creator is the best place from where you can purchase authentic leather outfits. The designing of garments are based upon Movies, Superheroes, Celebrities and Television series. Our specialty is to deliver jackets according to your expectations...
Jackets Creator (jacketscreator.com) has 308 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Clothing & Underwear · Chicago, Illinois
Excellent
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Clothing & Underwear · Chicago, Illinois
Excellent
Showing 128 reviews with 1 star · Clear filters
Jeannette S.
I have not received my tracking number and it has been over 2 weeks that I placed my order
T.J.D
Color is nothing like the original. Leather was all crunched up.
Response from Jackets CreatorNov 15, 2024
If you have any complaints about the product, kindly contact us via email with images, and we will address the issue. [email protected]
Jay P.
"The decorative buttons on this clothing fall off easily, and it shrank after washing. I don't recommend it."
Response from Jackets CreatorNov 13, 2024
If you have any complaints about the product, kindly contact us via email with images, and we will address the issue. [email protected]
Dave W.
It took over 2 weeks for my order to begin shipping. The only update FedEx has now shows that my jacket is still in another country. I placed the order on October 15th. As I compose this, I've yet to receive my jacket. Update- I received the jacket November 12 but it feels a little bit on the tight side for a two XL Their claim of wanting to fix the issue is a joke, a $60 restocking fee? I have a collection of jackets and this is the smallest 2XL I've ever had. The claim that I made a mistake when I have never ordered a 2XL jacket that didn't fit properly is laughable. I used them because I thought Affirm meant they could be trusted. I was wrong.
Response from Jackets CreatorNov 12, 2024
The QC images sent to you are of your jacket. You can measure it yourself to verify that we made the correct size. If we had made an error, we would have provided an exchange at no cost. The $60 restocking fee covers shipping and handling expenses, allowing us to ship your jacket again.
Guy H.
Can’t give less than 1 star, or they would get none! Ordered a coat in September (over 1,000 in stock). Chased in October and told it was at QC stage. Chased again and now told they couldn’t match the exact colour and refunded. Haven’t received the money yet, but appalled at the poor service and deceit. They had my money for over 6 weeks!
Response from Jackets CreatorNov 13, 2024
Sorry for the Inconvenience, The item you purchased was a pre-order item, which we start making only after an order is received. The wool supplier we work with caused a delay, and they eventually ran out of the same color wool despite their best efforts to restock it. As a result, we have issued you a full refund.
Bobby
The jacket showed up so late I assumed I had been ripped off & filed a dispute. When it did arrive it was far too small.. so if you buy from them expect a wait. Despite a Chicago address.. they are made in Pakistan.. The customer service was rude & I would never consider buying from them again. Even if it went smoothly.. the jacket feels cheaply made.. probably because it was..
Scott H.
Haven’t received the jacket I ordered or any up dates
Response from Jackets CreatorNov 7, 2024
Your order is at the QC stage. Due to the high volume of Halloween orders, it has been slightly delayed. You will receive the tracking details via email within 3 to 4 days.
Chenikwa M.
I never recived my package when I went to pick it up there was nothing in the package