Jackets CreatorReviews of jacketscreator.com

didnt deliver jacket

I ordered a jacket waited 3 weeks only for them to tell me it was out of stock I wouldn't recommend ordering from this place

I made my purchase over a month ago and still no tracking of it leaving Dubai!

After a month you cancelled my order - no idea why!!!! How useless is that?

They sold me a jacket and when it arrived it was the a different style and color from the picture on their site. When I emailed about the problem, I was told "Same exact color out of stock". I had to email three times to get them to accept the return (instead of keeping a jacket that looks nothing like what I wanted and being refunded less than a quarter of what I paid) and still had to pay shipping both ways myself on a jacket I would never have bought if they had been upfront about the correct color being out of stock. I wouldn't take the risk of buying from them again. Regarding the reply, this was not a "slight color variation"; I ordered a light green jacket (pictured on their website) and got one that was a much, much darker shade. As for the refund, once again, I had to pay shipping both ways (the "full" refund was only for the jacket itself) so even with the refund I lost money buying from them and wasted a lot of time dealing with them by email to even get that.

Horrible experience to get my refund - your sales team gave me the run around by sending NUMEROUS emails to me requesting info not within your written refund policy on your website. I’m STILL waiting!! Going to the BBB and will let people know not to use your company! Order number 144362. I’m TICKED off!

I tried to get the "Customer Service Representative" to understand my plight, in that I purchased a jacket for a friend as a surprise gift. There was no way I was going to measure his body to meet the exact specs of Jackets Creator size chart. I simply ordered the size jacket that he always wears, leaning large and thus ordering him a large. JC's sizing chart is a joke, and so is their "customer service." The jacket I received for my friend does not match any other size jackets that he wears. I contacted the company toward an exchange and mentioned to them that the jacket does not fit like any other jackets my friend wears. They were extremely inflexible, told me I chose the wrong size, and demanded that I pay numerous fees plus international shipping to do an exchange. On top of this, they kept calling me "customer" instead of my name, and were exceptionally rude with each email they sent back. I will never shop with this company again.

Orderd a month ago still says processing I probably got scamed