Jackets CreatorReviews of jacketscreator.com

I ordered a jacket on November 26th 2023. I was charged for this jacket plus a processing fee on November 27th 2023. When I ordered the jacket there was no stipulation that the jacket had to be made, so it wouldn't be shipped for some time. I engaged in "Live Chats" with Jackets Creator representatives on 12/19, 12/22 and 1/8/24. My final answer was that my order had been cancelled and my money refunded. I have not yet received a refund. I emailed the sales department on 1/9/24 asking about the refund. I have not yet had a response.

Updated 1/5: based on vendor reply below: There is NO clothing vendor that charges a restocking fee for a stocked item and says it shipping cost. Oh, did I mention I have to pay for return shipping separately. I personally know another person who ordered from this company and they agree the medium size of this jacket is more for a youth then a grown women. Their sizing and customer service is terrible. I ordered an Indiana Jacket. Man do I wish I hadn't. I also wish I did further review on this company. As others have already stated this company is horrible. DO NOT BUY FROM THEM. They expect to charge you an additional $60 to exchange a product you already paid over $120 for. They want you to pay $50 dollars for get a refund as a restocking fee. Seriously who does this on clothing? I read the size chart and ordered a medium female jacket. This is more like a youth size than a women size. Buyer be aware. There is no way this jacket fits a medium women correctly. It's just too small. They will tell you that they make the jacket to the size on their chart, but what they don't tell you is, if you want the jacket to fit you like a traditional oversized bomber jacket, you should size up. Now I am stuck in this limbo with the company trying to get at least some of my money back. Moral of the story, find somewhere else to shop. NOT HERE!!

The order is clear cut for a child's medium than an adult

Took a chance ordering from this shady looking site. I ordered a varsity jacket which was too good to be true knowing they probably wouldn't have it. Two plus weeks went by without any updates. I email to ask for updates and pictures of the jacket at which time they issued a refund. Thank God I got money back lol

Never received product was charged, keep getting emails how was your product no sweatshirt very expensive 109.00

They said it would be guaranteed by Christmas and now they say after Christmas. Their messenger said someone will call me in an hr from taking it’s been over 8hrs and not one phone call from this place.

Ordered my jacket on Nov 30th just got an update that it's out of stock Dec 10.

It's been almost two month and I have still not gotten this hoodie, not to mention it was way overpriced.