Jackets CreatorReviews of jacketscreator.com

They did a terrible job helping a first-time customer. They're just out to make more money and not be too kind of a business to its consumers. I was very disappointed in the customer service I received

I have not received my order. I placed my order on January 31. I called for a status and I was told it would ship by February 22. I did not receive an email notice that it shipped. I checked the status again today and it still shows "processing". I sent an email requesting the order to be cancelled and I want the full amount refunded to me. Very disappointing.

very rude don’t know how to respond in conversation. I responded to their email and they sent me two emails one saying my address correct then another saying it’s incorrect again. so I called and the costumer service was no help at all. plus its been over 20 days n they just now contacting me will never use them again

Their size chart and actuality are 2 different things with this company. Also they charge a $60.00 restocking fee. This company does not have a phone number so you can't actually talk to a real person.

I have ordered a jacket for my son. - However they said it will arrive before Christmas I have received a confirmation on dispatching the parcel after the holidays. - The jacket finally has arrived from Karachi (Pakistan) - There were serious quality issues with it, I took photos and sent it to the "Customer Service" - They first offered $50 instead of full refund ($119). I refused the offer. - Then they offered me $70 or I needed to send back to the US (would cost $40), then they guarantee a full refund. Which would be the same amount. Maybe you will be lucky with your orders but to be honest this is a lottery. You will never get back your money, maybe partially and should never accept their first offer.

Absolutely horrible, dont buy from them

I wrote a comment about the buttons falling off my jacket because they were so badly sewn on. I also made a comment about the comments other people made by email. I have received two messages about their inability to find my email. Not surprising as I didn't send one; in fact I was referring to other people's messages. Their ploy is to dodge the issue which is that I had to have the buttons properly sewn on. I have also received a request to replace my comments with more favourable ones and supply a photo of my jacket without buttons !!. I'm expecting a third email saying they haven't yet found mine !!! Pathetic really.

I should have been received my jacket can't give a review no product to review..