Bob S.
Jacket
I did want to return my jacket since it was too small. The company advised keeping it, and they would send the correct size. I did have to pay $ 35 for shipping, but now I can regift the smaller-size jacket.
jacket-hub.com is listed under Needlework & Knitting.
jacket-hub.com (jacket-hub.com) has 613 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Bob S.
I did want to return my jacket since it was too small. The company advised keeping it, and they would send the correct size. I did have to pay $ 35 for shipping, but now I can regift the smaller-size jacket.
Angelique S.
The customer service team was very courteous and professional. I received my ordered jacket and it was too big. They immediately shipped out a smaller size and I couldn’t be more happy. Thank you Jacket Hub!
Voigt
Die Jacke war leider zu groß – der Umtausch lief schnell, kostenlos und unkompliziert. Ich durfte die erste Jacke sogar behalten und musste nur den Versand zahlen. Super freundlich, schnelle Kommunikation. Gerne wieder!
John
I had a issue with my order and they fix it with the quickness very satisfied I will be ordering more items in the future
Mary A.
I received my leather jacket Hope on the Street I just love how it fits plus I love JHOPE The jacket goes with everything
Theunis van der M.
I bought a The Bear jacket. The first one arrived, but it was a bit short in length. The sales team was very supportive and assisted me in ordering a custom-size jacket very quickly and efficiently. They are quick to respond and ready to help.
Matt
My wife loves the nfl side line cape coat I got for her from jacket-hub.
Response from jacket-hub.comMay 9, 2025
Dear Matt, That's wonderful to hear! We're so glad she loves the NFL sideline cape coat — it's a standout piece and we're thrilled it made her happy. Thank you for choosing Jacket-Hub! Warm Regards Team HUB
William G.
We didn’t recognize the charge name on our statement and reported a fraud purchase which stopped the payment to Jacket Hub. We received an email from them saying they were refunding our payment after we received the order delivery and realized we had made the mistake. We contacted them to pay them for our received item. They were very nice to deal with.