jacket-hub.com is listed under Needlework & Knitting.
jacket-hub.com (jacket-hub.com) has 613 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 419 reviews with 5 stars · Clear filters
Shelley
I received a jacket from my son for Mother’s Day. He ordered the wrong size. I contacted Jacket Hub concerning my dilemma. I received a response immediately and was given the opportunity to receive the correct sized jacket. John Marshall showed understanding and was prompt to help me. I was impressed with the quick response to my problem. The customer service was great!
Michael B.
The quality of the jacket, material, fit, and comfort of the jacket was very good. Had a separate issue with the jacket and worked with Jacket Hub’s customer service department and they were very pleasant to communicate with, notably John Marshall. We were able to come to good resolution to the issue and I am very pleased with the service!
Lucy
Great item, great customer service, and fast shipping! Thank you!
Shelly W.
No issues here! Ordered two jackets, Walter Jr. Was SUPER friendly and helpful. Ordered wrong size originally on accident, he was able to change it for me very quickly. Will say to order a couple sizes larger to make sure they fit. Shipping was very fast and quality was awesome!
JD
Super nice customer support, especially John Marshall. I needed a suit for a wedding and the first shipment got lost by the distributor, but they send me a second one free off charge and with express shipping, super nice.
Michael M.
Ordered two jackets (Leon and Claire's from Resident Evil). The quality of both jackets are really great. It did awhile to ship though, about a month before it was in the mail, so make sure you order with plenty of time if its a gift or being used for an event. Luckily, customer service was amazing and kept me up to date with timelines and shipping codes. Wpuld definitely recommend and would order again.
Debbie B.
I ordered a beautiful silver jacket with embellishments made by Walter Jr. I love it! The style and fit is perfect. Thanks!
Lamont H.
Wonderful Service!! Definitely appreciated the excellent customer service from Mr. Walter Jr. I greatly appreciated all his assistance regarding my order.
