Angie S.
This is a scam company
This is a scam company, they buy cheap copies in Asia and sell the products as original ones. They will never comply with their return policy neither.
jacket-hub.com is listed under Needlework & Knitting.
jacket-hub.com (jacket-hub.com) has 613 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Angie S.
This is a scam company, they buy cheap copies in Asia and sell the products as original ones. They will never comply with their return policy neither.
Andreas W.
I was promised a refund, as they did send the wrong size (so stupid) Then only a part of the refund was refunded (obvious scam!!) Couple of mails later, still no money!
David F.
Very poor experience. Quality is low and not anything like the photo. Products are shipped from Pakistan and the customer is responsible for the return shipping costs.
Wendy
Logo on the sweatshirt peeled after wearing it indoors for only 2 hours. I've never purchased something with such poor quality! I paid over $80 buck for this thing! Customer service guy was impossible to understand. I sent in pictures and now have to wait for "quality control" to evaluate it then I'm going to have to mail this thing back. Unbelievable. I'm pissed. I'm glad others have had a positive experience so I'm hopeful I can get my money back. This company is a joke.
Kristy K.
They sent a product that was an imitation and terrible quality. Though they say they can refund it, don’t bother. They won’t as they said it would be too much to return to Asia. Don’t do it!
Enrique G.
**Update** The company is asking for me to remove the review, only then, they’re willing to refund me (sounds illegal but ok). SCAM, company is hard to deal with. Their costumer service is highly incompetent. Unfortunately I trusted the good reviews and ignored the poor reviews only to find out they will not be shipping my item and have been working for weeks now to get a refund. I’m probably out of that money now honestly, lesson learned though. Stay away from this company, or gamble with your money and maybe you get luckier than me.
Hawk
This is actually not a legitimate company. I ordered the Murderers Only jacket. Medium. Same size my entire life. One month later, a huge, oddly shaped thing arrived from Pakistan. The sleeves were 11 inches longer than the body of the jacket, and they were each the size of a small pair of pants. I called them. They said they would “replace” it, If I sent them $60 additional for shipping, and waited 3 weeks. Avoid this scam.
Shanti T.
I bought the Yellowstone John Dutton Denim Shirt and believe me when I say that I´ve received much better quality from SHEIN. The quality of the shirt was FAR from denim and it was missing a button on the left sleve; I contacted "customer service" and although they have answered my e-mails quickly, they have not given me the promised refund back. IT´S BEEN 3 WEEKS, and they just keep saying it takes 5-8 business days. At this point, I´m starting to believe I will never received it. Seriously, invest your money somewhere else.