Jack And Jill AdultReviews of jackandjilladult.com

Response from Jack And Jill AdultAug 12, 2021

Hello Kimberly, We appreciate your feedback. If you have any further questions about your products or need a product recommendation for a future purchase please feel free to reach out to our customer service via e-mail at Customer [email protected], or call us at 1-800-307-9531 Mon-Fri 10am to 5pm EST. Our apologies, Team Jack and Jill.

Response from Jack And Jill AdultJul 6, 2021

Hello, We're sorry to hear you're about your dissatisfaction. It looks like our customer service department reached out to offer a replacement product but never heard back. Please use extra care to make sure you order the correct size, color and type of your items. We will replace any defective item with the same item. We may ask for a photo of the defective item. -Thank You

Response from Jack And Jill AdultJun 3, 2021

Hello Nelson, Please use extra care to make sure you order the correct size, color and type of your items. Due to the nature of our products we do not accept returns or resell used products. All products found to be defective due to defective workmanship are under warranty. We will replace any defective item with the same item.

Response from Jack And Jill AdultMay 31, 2021

Hello Ryan, We understand you are concerned about the integrity of your product. Although all of our products are received directly from the manufacturer and shipped brand new from our warehouse we would be happy to send a replacement. A member of our customer service department will reach out to you via e-mail regarding this issue. Our Apologies -Team Jack and Jill

Response from Jack And Jill AdultMay 21, 2021

Hi Michele, I am showing that you received our free gift (safe Sex Packet) on your packing list. Please contact us at [email protected] and we will get you taken care of. Thank you.