iYogi is an independent provider of remote tech support services to consumers and small businesses. iYogi employs the best technicians hired through a rigorous recruitment process, followed by an equally tough training program using state of the art technology and simulations. iYogi has one of the highest resolution rates in the industry and strives to provide a great experience at every interaction.
iYogi (iyogi.com) has 40 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing40 approved reviews, newest moderated first
Ron M.
This service is first class. When you call in the person answering the call jumps right in fixes your problem no matter what the problem is. They can take control of the computer and while you are part of the service process watch them fix it. If you see something you don't think is right your right there to suggest a fix. Great service from great tech's everytime.
Jene H.
I aam well happy with them always solved my probems and very courtesy Its a pleasure to talk to them Jean Hurchick
Ellis Stevens, J.
I have had extensive experience with iYogi technical service over nearly five years, and am satisfied with their persistence over the difficult problems, as well as their prompt service on typical computer issues.
Douglas H.
A lot of what I wanted involved OpenOffice.org and open source software tweaking. Most of those problems were not solved, so Eudora OSE and SeaMonkey Mozilla (my default) and not fully functional on 8.1 Pro which I purchased from iYogi. (My new laptop came with 7 Pro which jammed.) The Windows programs are fine. I do believe that iYogi should stop "selling software/services" to someone who has prepaid for a year. Given a choice - since 1992 when I entered computers - I prefer NOT to use a Microsoft product but to get my machine running, I ended up with Outlook (don't like the layout but it works fine), MS-Office and Windows 8.1 Pro.
Joel P.
I got hooked up with you at a time my computer was really acting up. Your base program did nothing to alleviate the problems. You did, however, have someone tell me I should spend more money with you because my system had been corrupted. I thought that was what I was getting for my money!!! I lost all faith in your company at that time. I did get the problem fixed but it was with another Microsoft "Partner" which spoke "on shore" English for another $350. The best thing iYogi could do is show me how to remove all the things they installed without any interruption in my computer speed or performance.
Einar J.
I called this company for problems with my MacAir. Worst experience I have had. Even their senior technicians were useless. They also con you into signing up with them by telling you that your computer is infected by spyware. Do not believe them. Worst of all they managed to erase 3 months of emails. I wasted 12 hours speaking to them ,no problem was solved and they erased important data. Avoid like the plague!
Response from iYogiJul 16, 2014
Hello, Apologies for the delay in responding to your complaint. We didn't receive it before today. We apologise for your experience and we wish to investigate the incident and use it to improve, training, our services and overall performance. Please advise your account number created with iYogi so that we may investigate and take appropriate action. You can reply to this message or send an email to iyogicare[at]iyogi.com Thanks Active Response Team iYogi
Mr Ray P.
I asked iyogi to fix a fault on my computer and all they did was make it worse, they never fix the problem and somehow and for only reasons they know deleted completely another program, when I got my engineer in he said that they had made a complete mess. It took him hours to rectify their faults.They took £60 cancel fee (rip off) even though I cancelled because of there incompetence, it has taken over a year (still not paid) so far to get a refund of any description, steer well clear of iyogi, they are thiefs
Carly M.
When I called iYogi to help me connect my new printer the agent was rude and wanted to charge me $170! But there site said only $29! They ended up hanging up on me when I asked them about the $29 price.
