Javier R.
I was contacted by Ivy Exec…
I was contacted by Ivy Exec representative via LinkedIn, at first it sounded like a scam, offering me a one-hour consulting opportunity (regulatory insight sharing) on a relevant topic of my specialization for an Ivy Exec Client. The consulting did take place, and it was a good experience from the professional point of view. However, the inconvenience was right after, as they offered from the outset to pay a professional fee in return for my time and expertise, to be paid via Paypal. The amount was lower than what they promised, and it took almost three weeks to be transferred. I raised the issue with the person who contacted me, and very politely looked into it. After several weeks the issue has been finally resolved, turned out it was a problem with the third party digital payments provider; however I find the payment method neither friendly nor clear, it took several weeks to solve the problem, and again the fee was lower than promised; however now I have to amend and say that they (partially) fulfilled their share of the agreement and would perhaps give it a second chance.
Response from Ivy ExecAug 6, 2026
Thank you for taking the time to share your experience. We're glad to hear that you found the consultation itself valuable, but we're sorry to learn about your concerns regarding the payment. This is certainly not the experience we strive to provide. We'd appreciate the opportunity to investigate what happened and clarify the details of your payment. Please reach out to our customer support team at [email protected] with your name and the email address associated with your account, and we'll be happy to look into this for you as quickly as possible. We appreciate your feedback and hope to have the opportunity to resolve this matter.



