Ivy ExecReviews of ivyexec.com

Response from Ivy ExecAug 11, 2022

Dear John, we take user feedback very seriously and spend considerable time and resources following up on reported problems. I believe there might have been a misunderstanding: we have responded to the email that you have sent on August 2nd and issued a full refund as per our Terms of use. Still, if you haven't received your refund please contact your bank. Please know that Ivy Exec follows all laws and regulations regarding business practices and credit card charges.

Response from Ivy ExecJun 24, 2022

Dear Peter, many thanks for your feedback. We do not sell your personal information to third parties - ever. Ivy Exec is committed to respecting the privacy of our users and providing a safe and secure experience for all professionals, employers, and parties researching our Expert Network. We understand that our selection process was frustrating to you and we apologize for that. I'd be happy to briefly walk you through it: after you completed a survey, your profile is presented to the clients, and later in the process, they decide with whom they want to proceed. Sometimes, it happens that people participate in a lot of surveys before they are called for an actual interview because there are many factors involved in the recruitment process. This usually relates to the experts' industry, type of company, function, or daily tools used. Sometimes the client is very strict about the study's criteria, so the surveys are more extensive than the others. I hope this was helpful! P.S. We have a very strict Privacy Policy that you may refer to here: https://www.ivyexec.com/professionals/page/privacy-policy!

Response from Ivy ExecJul 16, 2021

Dear Darius, thank you so much for reaching out. We are so sorry that you had negative experience with our career advisory team. We take user feedback very seriously and spend considerable time and resource following up on reported problems. If you could kindly provide me with your name and the email address, I'd be better able to research the difficulties you encountered. If you can give me a little more information to go on I'm sure we will be able to make things right. I can be reached directly at [email protected]

Response from Ivy ExecJun 22, 2021

Hi Chris, Thank you for sharing your experience and feedback.  Ivy Exec is a subscription based platform and online membership for Manager to C-Suite professionals looking to have access to our career advisory services.   To that end we offer multiple services, which include access to our mentorship program, resume critique/rewrite, career coaching, webinars and online classes. The goal of our Job Board platform is to curate jobs from multiple job boards. We offer two subscription models for professionals interested in becoming a member of Ivy Exec: Basic (which is free) and Premium (which is paid).  We sincerely wish you the best of luck in your job search and welcome the opportunity to be a resource for you in the future.

Response from Ivy ExecMar 11, 2021

Dear Robert, many thanks for your feedback! It is much appreciated! Ivy Exec, as any other online platform that is available to a global audience, is a subject of review and everyone is free to leave a comment. There will always be customers that are not 100% satisfied with the service, especially when we talk about the platform that is as big and as comprehensive as ours, but it is on us to make it better with every day that goes by! Should you have any specific concern please reach out to us at [email protected] and our team will be happy to address the issue. Look forward to speaking with you!

Response from Ivy ExecMar 11, 2021

Dear Adrian, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.