Destiny G.
False Advertisement
Over the last several days I have gotten advertisements for a 2pc Ring in 14k Rose Gold at a price of $269 from this company. Upon going to their website, I find that the exact same ring in the same specifications is actually over $1,000. I reached out to the company regarding the price discrepancy and they informed me that the ad is actually just leading you to their 1pc "set" in 925 Sterling Silver and showing the lowest price available. Again, not what was DIRECTLY stated in the ad. For anyone else interested in this company, do NOT get your hopes up on the advertised price as their representative has stated is incorrect.
Response from Iver JewelryJan 23, 2025
Thank you for your valuable feedback regarding the pricing displayed on Google Ads. We believe that our unique ring styles must have caught your eye, leading you to explore our products multiple times. This is likely why Google continues to display our ads to you. Thank you so much for your love and appreciation for our designs! The default price shown in our ads corresponds to the lowest price for a single main ring made of 925 sterling silver. Unfortunately, this display is automated and cannot be adjusted on our end. However, we assure you that we are not intentionally misleading customers or making false claims. The ring featured in our display picture is indeed crafted from 14K rose gold. Our company offers a range of materials to meet the diverse preferences of our customers, including 925 sterling silver and 10K, 14K, or 18K gold (available in rose, yellow, and white options). Each material is priced differently and is clearly marked on our product pages, allowing you to choose the material that best suits your preferences and budget. To prevent similar misunderstandings in the future, we are considering listing sterling silver and pure gold rings as separate product categories. This approach would better reflect the significant price differences between these materials and provide greater transparency. Thank you again for bringing this to our attention. Your feedback helps us improve our services.