iUniverseReviews of iuniverse.com

Based on my very recent book as also the previous book two years ago ,iUniverse proved highly reliable reliable and friendly as also possess a high expertise

Fantastic and wonderful job. Professionally done and very insightful. My very journey through it has been a tremendous experience for a job well done.

Iuniverse Publishing Company are out of Indiana. They would call me every month to check up on me and reassured me that the money I spent would be well worth it--- they reeled me in like a fish!!! In March, 2023 I gave them the go ahead to publish my book. However, I was having a difficult time in communicating with them. I decided to cancel within the 90 day window. Instead of reimbursing the correct amount (taking out $150, they took out another $400 due to the MANUSCRIPT BEING DENIED!!! They were only supposed to assess a $150 fee or 10%, according to their Termination Agreement! DO NOT GO TO IUNIVERSE PUBLISHING!! When you call or email them for advice, good luck!

Great customer service. The books I ordered were delivered in a timely fashion and in perfect condtion.

Great customer service.

The follow up after my book was published was pitiful. When I expressed my frustrations about my issues, I was dropped like a bomb. Definitely a wasted investment!

I’m in the process of taking legal action. Iuniverse is a scam, The company will not return calls,, emails or attempt to provide promised work after receiving payments in full. Do not use !

I was very impressed with Mae (who sold me on the company, and has regularly kept in touch.) The editorial department is professional and completely dedicated to producing a saleable end product. However, the marketing/distribution/follow-up is severely lacking. Once they realized they couldn't sell me anything else, nothing got done: I got no response to my queries regarding the promised "Trifecta" book reviews that haven't materialized or the paid-for-website that is nowhere to be found. My assigned "contact" person, disappeared completely after the book went to publishing. Really too bad. As an owner of a company, I voiced the obvious complaint: not one person is assigned to each author for the completion of the project. Every time the book moves to another phase, the previous contacts fade into oblivion. Except for Mae: Mae continues to send me emails weekly asking if I have another book in the works. Or if I'm even thinking of another book, and if so, I should prepay for it now. Come to think of it, maybe I should have given it two stars.