It's Just LunchReviews of itsjustlunch.com

The only reason I’m not giving 1 stars is because I thoroughly enjoyed speaking with the initial woman, Chris. 2 months ago, I signed up, met with my matchmaker for a 30 minute call. After that? I heard nothing for 3.5 weeks from my matchmaker. Not a single “hey just checking in”, no matches, nothing. I decided to email asking how things are going and I receive no response, but coincidentally he sends me my first match for review with an hour or two later. I reviewed and decided to accept. The next day, I get an email from him saying she’s no longer available. Interesting. 1 month passes and I’ve heard nothing. No matches, no check ins, no “hey man, you got any new pictures?”. Nothing. So at this point I decide to email him and CC Chris, the original person who signed me up. I explained I’m not happy with the lack of communication and I’d like a new matchmaker. He just happened to be out of office. Chris gets back to me the next day and says she’s forward it to another team. Friday I get a call from a new woman named Mary and telling me she’s me new matchmaker. Okay, cool. Great. Let’s get to work. Ehh not so much. Mary was abrasive, cold and not the most kind person I’ve spoke to. She was ADAMANT I needed all new pictures. Which was news to me as I reviewed them with Chris and the previous matchmaker (Eugene). Mary believed it was a major problem because you see a little reflection in my glasses from the phone taking pictures. Still, I just tried to be receptive and say, maybe she’s right. Spoke to a photographer, told her the situation and sent her my photos they had. She was confused and as a photographer and woman, she had zero issues with the pictures I provided. I still decided to try and get a new picture or two this weekend. Then it occurred to me - Mary never emailed me and Mary never gave me her email address. Monday passes and I’ve still got nothing and I emailed Chris asking if she could please send me Mary’s email address. It’s at this point I’ve decided I’m done. This service was supposed to help and take stress off me from dating apps. It’s done the opposite. I’ll be calling tomorrow to try and speak to a manager and salvage any of the money I can because their contract was written to basically say “F you, we’re keeping your money”. For the money, I really can’t advise you take the risk after this experience, but you’re going to see some positive reviews and make the decision for yourself.

First date was good. Slow, unresponsive and inconsistent service thereafter.

I am disappointed that It's Just Lunch doesn't do anything unique or special to match people: the match makers pretty much just match based on age and kids/no kids preferences and location. Dating sites can do that without a week long or more delay. My matchmaker seems very overworked and doesn't have the time to get to know her clients. I'm just a name with an age, location, and kid/no kid preference. Matchmakers don't know very much about the matches, such that educational background is difficult to find out, and that aspect is very important to me. I wish I would have been told before I signed up for this service that they have very few potential matches for women who are education-focused and don't want kids. I could likely make more progress more quickly on an online dating site, but since I paid so much money for this service I feel obligated to use it since the whole idea was to help me save the time I would have spent with online dating. I'm hoping IJL can find me someone, but I'm getting doubtful.

No response. No matches. Save your money. See detailed time line which I will continue to update. March 20, 2023 update chirp chirp crickets. No news almost a week later or contact whatsoever March 14. Second conversation with supervisor. No action. March 14. New matchmaker informed me that they're not obligated to find matches. I was told by sales person there would be 1 match per month. March 14. Went on date with completely unsuitable person. It was like watching paint dry. March 7 received new matchmaker. Update just just lunch responded with customer service phone number. I have tried that and gotten no action. Matchmaker stated they would set up match and nothing happened for 3 weeks. 1 date finally. Zero follow up. I have escalated to the management team and requested a new match maker which I now have. Hope things are better with the second matchmaker. If they are better I will gladly edit this response. Feb 7 signed up. Sales person claimed there are "tons of matches in the Austin area"

Well, I guess they tried--at least at the beginning. Tough decision whether to give them one star or two. I joined in central Jersey and now quit before meeting all my dates. I'm just considering it a financial mistake --a waste of my time and money. The final straw was when they matched me--a Jewish woman--with a kind, handsome Catholic man who requested to meet only Catholic women. He was even an ordained minister. We laughed about it as he complained about his hour drive to the restaurant. Had a nice lunch, conversation, and said goodbye. Earlier dates were somewhat better matched, but I never really felt like my matchmaker/contact person knew me or understood how far she was sending me to restaurants. She was based out of Florida and couldn't easily find outdoor seating during Covid. Worse, she left or changed positions in the company without saying goodbye and someone new called me without ever introducing himself or getting to know me. I strongly recommend you find a better matchmaking service or go the old fashioned route of online (LOL).

My date was way older than his pictures. Pictures did not match. Date was aggressive and asking for my phone number before even 15 minutes had gone by. Not at all my type. My matchmaker was aware that I do not date picky eaters or people with diet or food restrictions and this person only ate two bites of his food during our dinner and that made me very uncomfortable. Was not at all my type. Unfortunately, my matchmaker, then did not get in touch with me till at least nine weeks after the day. I believe he was injured, but somebody from the company should have gotten in touch with me and taking over. I do not feel that I am getting what was promise to me when I signed up.

I’ve only belonged not even 2 months. I’ve talked to 3 matchmakers. Communication has been very poor. Very few choices. Not even sure if Sarah is currently my matchmaker. At this point, for the price, I would not recommend.

Not a fan. Waste of money.