The It’s Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.
It's Just Lunch (itsjustlunch.com) has 665 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
itsjustlunch.com
Website
itsjustlunch.com
Category
Adult Entertainment
Location
MIramar, Florida
Listed on Five Star Index
2026
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The company replied to 95% of reviews.
Latest
Most recent review: October 2026.
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I am very disappointed with my experience with Its Just Lunch. The whole experience was sub par. I was given very little information about the match. I was verbally given a few statistics and then sent a picture without a profile. I then was asked to meet at a location that I was told was mid way between our homes. It turns out it was 60 miles from him and 22 miles from me, both in the wrong direction. We could have met in between at 30 miles each. He was a complete mismatch. I could tell within 30 seconds that is was not a fit. The match maker had matched me without having had any conversation with me. Other than our age, location and the fact that we both had college degrees there was not attempt to match us up. I could do better in 30 seconds on a dating site. Its just lunch has great people signing you up and then you get turned over to matchmakers that turn over constantly and do not even attempt to get to know you. I could go on but it is deeply disappointing.
Response from It's Just LunchJan 16, 2023
We are happy we were able to connect with you and address your concerns. We look forward to our continued partnership in dating.
FP
Frank P.
Replying to IJL
Replying to IJL. They did NOT supply 15 dates, and the ones they did supply we’re definitely NOT quality!!!!!!
Response from It's Just LunchJan 16, 2023
Frank, please reach out to us at [email protected]. We would love to assist further. Please note, anyone that IJL presents to you for consideration, accepted or declined, is a date. Thanks!
BR
Bridget
the ponize dating scheme
please believe all the bad reviews here because it's ALL true... you will pay a lot of money and they actually provide LESS than a typical dating app...
this is just a dating mill that keep raking 'em in $3000 + a pop and then spitting you out to worthless "dates"
and just the offer of a date can b considered a date
they DO LIE... and very strategically OMIT information you may not like... and u will learn about it when u drive an hour and spend $100 on dinner with an individual who is so obviously not a match it's insulting
i joined IJL dating service 8/2022 for $3000 with the promise of 12 dates / 12 months whichever is longest
in my initial matchmaking meeting i was offered a date w candidate who lived over an hour away… i declined… in the same meeting a second candidate was offered and i agreed to a “date”
honestly i felt pressured by the “matchmaker”
on that date i learned that he too lived over an hour from me…
for both of these candidates i was sent a photo and a verbal bio… critical information was omitted and other information they shared was not accurate AND he shows up to a fine dining restaurant in shorts and a wrinkled button down… i think he showered but he didn’t shave and stubble wasn’t a good look for him
i promptly replied to the IJL automated survey that it was a less than satisfactory experience… follow up to this date was promised by IJL but no one followed up…
i emailed the matchmaker disappointed in the date AND the lack of follow up and her response was to offer another candidate now 3 hours away and when i asked for candidates in my area there was no response…
initial contact was a zoom call and all subsequent contact has been via email and IJL simply does not reply to my emails
i requested a refund based on the lack of candidates in my area and again no reply
i request assistance to secure a refund… again nada
finally i filed a dispute w my credit card company and let them know and they email me a sudo threatening email and placed my membership on hold which is a joke because NO ONE WAS CONTACTING me anyway
in addition IJL has never provided me with a single document related to my membership and i have no one to contact but a matchmaker across the country who consistently ignores my emails
NONE of the things promised to me were met and any concern i voiced was ignored... either redirected to the same poor options or they simply do not response at all... literally you are ignored
and there are so many layers of anonymity here... it's an 800# ironically recruiting membership and an email... take or leave it
read the responses to any negative review on any site and they are sorry about your experience and that they will forward it to customer service which is just another means of placating the client because they continue with deceptive and borderline fraudulent practices…
google for “IJL class action suit” and u will read more of what u see here
so i am not along in my experience and IJL has no intention of altering their business practice… there is NO MATCHMAKING here
they collect money and send people on “dates” which u can do on your own with more information and selection than they will offer you
it's just lunch is just not worth it
Response from It's Just LunchJan 16, 2023
Hi Bridget, can you provide your contact details so we can address your concerns accordingly? We reached out on the 30th of December with no response. Thank you!
AN
Ana
It's Just Another Bad Match
Another bad match. They paired me with a very right wing corporate shill, and I am a progressive Socialist. During dinner, we found some common ground when we shared horror stories about IJL's incompetence and dishonesty.
This last matchmaker tried to offer up re-heated candidates that I had passed on before. They had nothing in common with me. Remember that random matches count against you regardless of whether you agree to date them or not.
The heedless parade of matchmakers does not get to know you, letalone admit that IJL lacks a relevant pool of candidates. IJL will show they don't care once they have taken your money.
See my previous posts. If IJL has not served you, fight back.
Response from It's Just LunchJan 3, 2023
We are sorry to hear you didn't enjoy your last date, and while dating with IJL did not find your special someone. Professional Matchmaking isn't for everyone and we wish you all of the best on your dating journey.
AN
Andrew
FRAUD, SCAM - AVOID!!!!!!!
They LIE about their dating pool, and defrauded me out of $3,400. I signed up for the "12 dates (2 dates per month)" package at a cost of $3,400 after hearing their grandiose pitch about how great they are and they have so many wonderful potential matches for me. It's been 3 months and they have not sent me even one match that lives within an hour of me, let alone matches ANY of my preferences (of which I only gave them 3 anyways). Btw, I live in South Florida - Miami area. Big city. If they can't find any matches in Miami, what does that say about their service in any other city? I told them to cancel and refund, they refused and then had their customer service team leave me a THREATENING voicemail (throwing the "contract" in my face, no refund policy, etc). Said they will "continue servicing my account". I denied the charge with my credit card company, and the dispute is ongoing, it's been several months. Biggest headache and completely avoidable. DO YOURSELVES A FAVOR, AVOID - AND DON'T SAY I DIDN'T WARN YOU.
Response from It's Just LunchJan 3, 2023
Andrew, we would like to discuss your concerns with you further, however, you have expressly indicated IJL not reach out. Please contact us at [email protected] to coordinate a time with a member of our team to address your concerns. Thank you!
SC
Stacie C.
Do NOT recommend!
Do yourself a favor and do NOT waste your time and money on this scam!
I’m writing this lengthy review in hopes that no one else will have to go through the negative experience that I went through. I had done IJL about 10 years ago without success. When they called me in October of 2020 to see if I wanted to try it again, they were able to talk me into it, as we were in the middle of a pandemic, and I was unable to go out and meet people organically. I expressed my concerns that they could not ask members about their political affiliation. I struck gold with my first matchmaker, Amy. She said she was good at asking the right questions to find that out without directly asking about it, and indeed she was! She also listened to me when I said I didn’t want to date anyone that had kids. She is no longer with IJL, which is a travesty, because she is the only matchmaker that I worked with that I felt really understood what I was looking for. At one point, she sent a match, whom we’ll call T. I expressed interest in meeting T, but T never responded when she reached out to him about meeting me. Debbie reached out to him 2.5 weeks later, and after he finally expressed interest in meeting me, she called me to tell me as much. I asked what had taken so long for him to respond, and she said something about Amy reaching out to him, and since Amy wasn’t his normal matchmaker, he just never responded. When his normal matchmaker, Debbie, reached out, he actually responded. She said that sometimes these guys need a bit of hand-holding, that sometimes you have to mother them a bit. This is not the kind of man I want to be with! I expressed this, but Debbie kept pressuring me to go out with him. Debbie also matched me with a man who was completely on the opposite end of the political spectrum from me, exactly where I didn’t want my matches to be. He even made racist comments on our first date, and it was more upsetting than anything. She also sent me on a date with a guy who reached out three weeks after our date. After the “Hey, how are yous” were out of the way, he asked me if I wanted him to send me a d*ck pic…. I asked for a new matchmaker at this point because Debbie didn’t listen to what I was looking for nor did I feel that she understood me. A new matchmaker sent me out with a guy whom we’ll call J. J was the only guy I went out with on more than the initial date, but after a few dates, it was clear to me that we were meant to be friends. He got anxiety when we were close together, and when I told him I felt like we should just be friends, he did express that he got nervous with the romantic aspects, as he had never had a romantic relationship before. I was also sent on a date with another guy who was 30 minutes late and seemed like he was stoned out of his mind. In between those dates, I was also sent matches who had kids, which was something that I had very clearly expressed was not a good match for me.
The last matchmaker I worked with told me that my membership was coming to an end and asked me if I wanted to renew it. I told her that I didn’t. Then I got a call from Diane who asked me yet again if I wanted to renew my membership. When I tried to tell her that I was very disappointed in my first experience with it and that I wasn’t going to waste anymore time and money on renewing my membership, she tried to gaslight me and tell me that I wasn’t open to love. She told me the life coaches there had 20+ years of experience at matchmaking, essentially blaming it on me that my first go around didn’t work, instead of acknowledging that the matches I was sent were not good matches or men that I could have a serious relationship with. I expressed that I didn’t want to renew my membership, and she told me I wasn’t being invited to (even though that’s why she called me in the first place!). It was a very upsetting conversation, and I hope that no one else has to go through what I went through with Debbie, Diane, and my whole experience with IJL. I regretted my decision to buy a membership on multiple occasions and tried to get a pro-rated refund to no avail. If you are reading this, please don’t put yourself through this! It’s not worth the time or money at all!
LW
Linda W.
This is the worst decision I’ve ever…
This is the worst decision I’ve ever made. They took $3600 of my hard earned money and have given me nothing but lies & more lies. Completely unprofessional, and quite frankly a scam.
Response from It's Just LunchJan 3, 2023
Linda we are sorry to hear you have not enjoyed your experience and will contact you to address this matter further once the dispute you filed is resolved. Thank you.
YK
YiaYia K.
I had to fly to one of IJL city hubs…
I had to fly to one of IJL city hubs for a date. He NO SHOWED me ! I called ITL numerous times leaving messages but without ever getting a call back. My "matchmaker" did leave one voice message a few days later and basically said, "sorry." I am frustrated to say the least. I have left 5 emails and multiple phone messages to have a dialogue with NO RESPONSE! What kind of company is this ?????
Response from It's Just LunchJan 3, 2023
Kathryn, our team is working with you directly on your concerns. Please note, all of the dating locations are outlined in your membership agreement which you agreed to date in upon being offered the opportunity to date with IJL. We are sorry to hear that your date was not available for the date and time originally planned, as this is definitely not the norm.