It's Just LunchReviews of itsjustlunch.com

Looking for love? Then BEWARE It’s Just Lunch. I will never ever use this service ever again. And I will warn anyone and everyone about it who is looking for a matchmaking service. It costs an immeasurable and massive amount of money, and you don’t get much for it. I only went on 4 dates out of 12, they stopped setting up dates for me, they started ignoring all my calls and emails, and then they never refunded me. They are extraordinarily slow in finding people, make constant excuses for their slowness, find unattractive people a good amount of the time, and sometimes even give inaccurate information about potential matches. Weeks and weeks can go by without even a potential match, and when you do eventually get one, whether you actually go out with the person and it doesn’t work, or you decide not to accept the date, the process of waiting and waiting and waiting starts all over again. Romantic connection is what most people want almost more than anything else, and waiting and waiting for every single potential match, and then even rarer, going out on an actual date, is extremely emotionally draining and stressful. When you need to reach your matchmaker, it can be very hard, and when you want to reach the company, you never get anything other than the voicemail system, and no one ever calls you back. Do not waste your time, money, or emotional energy on this service.

I signed up last December on the "Private Search: Diamond" plan for 24 matches. It's now been three months and they've arranged one match so far. They advertise having millions of members, but if they are this slow to be able to find matches, that implies their marketing is very dishonest or they're very bad at matchmaking. I live in New York City so they should have lots of other members nearby. Update, June 2023: I've been a client for over six months now, and they've set up two dates in this time period. They arranged one more match for me, which was supposed to be a dinner date yesterday. The person I was matched with emailed the matchmaker two days ago to cancel, but the matchmaker didn't tell me, so I wasted three hours going to the restaurant when she wasn't coming. The matchmakers are also very unprofessional, always calling about things that would be better off sent in an email. It seems like they are trying to avoid having a written record of all their screwups. Update, November 2023: I'm going to add three stars every time they successfully set up a match, and subtract one star for each month without a match. If you are reading this review and it is below four stars, you can see that IJL provides less than one match per three months. Again, I live in New York City, which should be the location with the largest pool of matches - it's probably less frequent elsewhere.

Spam Company. Rebecca and Venessa with others are running this fake company. They will reel you in with nice things in the begining, and make you pay $3400 non refundable fee (just so you know they wont mention it upfront, and if you signed contract then you are doomed). Then they will pretend to search dates for you. Dates will cancel on you last minute. Once you sign the contract with them you are pretty much doomed. I wanted to stop the service after giving it full two weeks. No dates. I read about them i found they did this to many people. Dont trust the reviews on google, it might be from them itself, Check trustpilot. Today itself i tried to talk to Rebecca to get a refund after just two weeks, she was like no we will not refund your money on any cost, do whatever you can, I told her that i am gonna report this business to better business bureau. She said you have signed the contract. When Venessa have to give sales pitch, she will call you, when you have to call back to her, she wont respond. I have already raised this $3400 Charge on my credit card, So they will handle them hopefully. But still they are keeping me as a hostage. When I asked her who is her CEO and Founder, she was not aware of that, or not willing to give that information. Then She mentioned someone named Bill Rossi. She was like no you can not talk to him. its a company of 50 people and you can't talk to the CEO. This company is a complete Spam, Do not spend your hard earned Money on them. I lost my $3400. You dont. Read there reviews on trustpilot instead of Google. I have uploaded Rebecca's Chat on my google review, and I hope some people will read this review and dont trust these people. I am stuck with them for the next 6 months, if nothing works, but I will keep updating this review with time. You can read my chat and even call on this number to verify Rebecca's number. You can notice that she has not responded to me since i asked about cancellation.

I would totally stay away from It's Just Lunch. They reel you in with great promises and then offer nothing. What they don't exactly tell you is that any potential Match that they propose is considered a Date - so you pay $1,000 for 3 Dates and then they show you a "Match" who you don't like so you say NO and that counts as a Date - $333 down. I specifically said no fat guys - (I'm 5'3 120 - I don't want some big fat slob) the first guy they sent me was gross and fat so of course I said no - oh well, $333 gone. It's like a scam - all they have to do is send you people that you won't like, you say no, and they keep your money. It's been 3 weeks since I was sent this AMAZING match so of course I reached out to my "Dating Coach" and he totally blew me off with "I will be in touch with you soon regarding a new match. I have been searching and selecting and be call you as soon as I have a new potential match that meets your criteria" Which is so funny because when we spoke he had SO MANY amazing men he couldn't wait to set me up with - now all of a sudden he can't even find one LOL - this site is such a racket - save your money!!

The experience I've had with IJL has been abysmal to say the least, and I'm generally very lenient with businesses dealing with people. First of all, there's no customer portal so your only point of contact is the matchmaker. They must use systems from the early 2000s; their email signature is a picture, so you can't reach them out through a single click. The dates are setup manually and sent to you by email, WITHOUT a calendar invite. Seriously? Maybe that won't bother everyone, but when you pay that kind of money, this is unprofessional. I got signed up at the end of October '22, and so far (4 months), I've been on 2 dates, 2 more dates cancelled on me, and I've had 4 different matchmakers. My matchmakers have also tried to set me up 3 times with people extremely out of my criteria. I found that out of place when it's a repeated issue. I've been trying to reach both my matchmaker and customer service by phone over the past few weeks; 3 calls to each on different days/times, no one ever picked up. Left voicemails, but no calls back so far... Comparatively, I've used their main competitor in the past, and had a single matchmaker who was responsive and actually curated dates very well. I cannot recommend It's Just Lunch at all, and am now stuck with it as they do not do refunds at all, which is a telltale sign that they know they're not up to par.

They deserve ZERO stars! My experience with IJL has been ridiculous, frustrating, disappointing and an absolute waste of my time and money!!! They are unprofessional, have ZERO customer service and certainly appear to be a SCAM! They need to be investigated for misleading clients into thinking they have a dating pool of people and come to find out that couldn’t be farther from the truth. They sure do hustle to get you to sign a contract and get your money, and then it’s all downhill after that. My first contact was when I reached out to Elisabeth on 4/11/22 and she then ACTIVELY pursued me until I caved on 9/21/22 and signed the contract. In her email message she said, “Get out there on guaranteed face to face dates with terrific singles you would love to meet!” What a blatant lie that was as I would soon discover! On 10/28/22 they introduced two men, but I was then quickly informed they were both "not available." On 11/21/22 they introduced a man who based on appearance was definitely not my type. On 1/11/23 my next date was introduced, and I met with him for lunch on 2/11. He was 30 minutes late and was certainly not dressed for a first date. He explained that he just had a massage which caused his delay. He was dressed super casual, not to mention disheveled, and his hair was in "post massage" condition. Come to find out he has never been married and has no kids. We had zero connection and minimal in common. Per IJL request, I provided my feedback the next day (Sunday) and had not received a response by Thursday. Allowing them 4 days to respond, I reached out and expressed my total frustration with their lack of communication in response to their requested communication regarding my date which I conveyed was extremely disappointing. They claim they can't wait to hear how the date goes but then lack any sense of urgency to respond and acknowledge the disappointing date details. On 2/16/23 I emailed my matchmaker requesting management contact me regarding my continued concerns with their services. My matchmaker responded with “Thank you for your timely response! I’d love to touch base with you and go over some of your concerns. Please let me know what your availability looks like for the next upcoming week. Have an amazing day!” Since I had requested that management contact me, I responded with, “Again, at this point and my level of frustration with this process, please ask management to contact me. It should not take ME reaching out to YOU to follow up and discuss date details.” I requested that they cancel my membership and reimburse me, or I would proceed with filing a complaint with the Better Business Bureau, as well as writing negative reviews on (Yelp, Consumer Affairs, Sitejabber, Trustpilot, Dating Scout, etc.). Eventually (on 2/23) Sarah from the executive team called and left a voicemail to discuss my concerns. I returned her call the next day letting her know I received her voicemail 6 days after I sent my email requesting that management contact me regarding my less than impressive experience with IJL. I have yet to hear back from her. On 3/2/23 I sent another email informing them that since management is not interested in speaking with me, would they please just cancel my membership and reimburse me and respond by noon on 3/3/23 or I will proceed with filing a complaint with the Better Business Bureau, as well as writing the negative reviews. To summarize my experience the past 6 months since signing the contract on 9/21/22, they’ve presented me with TWO men!!! THAT’S ALL!!! What kind of a dating “service” is that?!?! 10/28/22: Two dates introduced but then removed 11/21/22: One date introduced but I rejected based on appearance that he was not my type 1/11/23: One date introduced and met him for lunch (pathetic attempt of a match) This company does not provide what they promise and are misleading with their services. They are beyond shady, and I honestly want nothing to do with their unethical business practices. I would NEVER recommend IJL to anyone! I feel it is my duty to warn others to AVOID BEING SCAMMED BY IJL AND REFRAIN FROM SIGNING A CONTRACT WITH THEM! I just want my membership to be canceled and reimbursed! I’ve spent way too much money to receive ZERO service from IJL!!!

This is a terrible service. Don't waste your time or money. It is really expensive and the women they tried to match me with were basically all ugly, didn't match the criteria I specified or lived out of town. I asked for a refund, full or partial, after about two months and they refused to give me one.

Absolutely horrible experience. They promised me they had men available that fulfilled my criteria (no children, 28-42, non religious, over 5’9) which is fairly broad. Over 5 months they sent me 2 options, one became unavailable the other wasn’t any of the things I asked for. Had to repeatedly follow up 6 or 7 times to get even an email back from them. They missed appointments they made with me and charged me twice and didn’t notice until I brought it up. Now I’ve asked for a cancellation and partial refund and they won’t even reply to emails. Appalling customer service.