It's Just LunchReviews of itsjustlunch.com

I've been a member for a year and have had 3 dates. I'm signed up for a 24 date/24 month membership because I was lied to and told that there were no other options although another member I was matched with told me about her 12 date/12 month membership. When I called to complain, I was told that they only have to provide me service for up to 36 months, regardless of how many dates I get. So, at this pace, I'll reach 36 months with 9 total dates. I paid about 5k for this membership. When asked if I can simply switch my membership to a 12 date membership and refund half my money, I was told that's not possible. This company is not straight-forward about their "product" or the terms of their agreements. They do not come through on their promises and when you call them out on it, you just get told to be patient. Do not use this service.

RUN the other direction! This is a SCAM! They pray on people that want to find their person and love. I am in the middle of a law suit with them now as they LIE, LIE, LIE! They read off a script and tell you they have your perfect person, in fact several they can think of during your conversation. They promise the world and deliver the biggest most unattractive LOSERS. Why do you think they show you pictures? I got taken for $6100. I asked for my money back 3 days after I signed up and paid and then asked another 4 times and they refused. All they want is your money and they convince you to go on the dates weather they fit your criteria or not. In fact, none of the 5 losers I went out with fit any of my criteria. The contract is deceiving because they will say they vet for all the things you want and have over "100 men just in Denver" that match you and I even sent pictures of my physical type. JUST RUN! They are in multiple class action lawsuits, and other lawsuits like mine. I even know others they cheated ans scammed who sued them. I actually wanted to give them 0 stars!

This service is a complete ripoff. I was hard sold into paying $3500 FOR A ONE YEAR'S WORTH OF DATES. I have had ZERO dates in the 6 weeks since I signed up. NO ONE will return my calls. It is a complete rip off.

Do not buy this service. You will not get your money back. They will not provide you with any dates. They will attempt to run out the contract without providing you any service. They will make you drive out to “dates” but the person they are attempting to match you with does not exist. They will attempt to make the duration between your dates as long as possible so that they do not provide you with anything knowing that the contract will run out. They have no one of value in the service and are just trying to run the clock out on you. If you think they are offering you anything, they are not. It is 100% a scam. They will take your money and you will get nothing from it. The class action lawsuit will be your experience. Do not buy the service you will be ripped off. I am a paying client. I have an ongoing discussion with Mike E MikeE @ijlcorp .com No refund will be provided. I am continuing with the contract under protest due to the fact that no refund will be provided. Update on 9/19. To add insult to injury after now almost half a year of terrible service they have the gall to pitch their “delux” service to try and milk more money. Don’t let your money go to this company RUN AWAY!

In response to IJL's comment to my review: Yes, I am client. I have been in contact with your customer service team at phone number: 954-990-2033. Originally, I was assigned Bryanna as my matchmaker and I requested that I be reassigned. I was just assigned to someone by the name of Eyrina at 954-990-2512. I have sent corporate customer service two detailed email messages outlining my issues shortly after signing on with your company and then again on July 20, 2024. I joined It's Just Lunch (IJL) in August 2023. The agreement was that IJL would provide me with six viable dating candidates. My assigned matchmaker's name is Bryanna. I have gone on 5 of the 6 dates at this point and the majority have all been subpar and very disappointing. The candidates' photos did not represent them, and their background profiles, as provided by Bryanna, did not match their real-life situation. Only 1 of the 5 dates looked like his photo and his profile matched the description provided by my matchmaker. Additionally, I have no choice in the candidate selection process--basically, if I do not accept the date, it counts toward one of my six dates. I've been asked repeatedly to date outside of my ethnic preference, which made me feel pressured. I have submitted a written complaint to the IJL customer service team, and they have not responded. I completely regret investing in this company, and it has been a real disappointment from the get-go. I have had greater success finding suitable, interesting dates via the online dating sites on my own. I do not recommend this company, my impression is that they prey upon vulnerable people and make you believe they will work for you, but they do not.

When I was considering whether or not to join It’s Just Lunch, I had NO trouble getting in touch with someone if I had a question or concern. After signing on, I can’t seem to get in touch with my representative. I’ve had one date in the two months since I joined, and I can’t get any feedback or any other prospects.

I was with them in 2022. They take your money quick enough, but in the short time I was with this service I had four different matchmakers, or what they call matchmakers. I was in Tucson, obviously they have No one in this city to meet. When they did find someone they didn’t meet a single criteria that I had laid out. That’s when they told me if I turned down a date that they offered then that was on me. I finally went out on one date with a man who spent the whole two hours, telling me how he wasn’t interested in the relationship, etc. If I were you, I would run as fast as you can and save your money. I agree with the people who have said, pay with the credit card that you can get your money back. This is of the worst and most expensive scams I have ever been a part of. They call you and harass you for what they want but I will tell you one thing when you want them, you can’t find them. They don’t call you back or even answer the phone . Like I said, save your time and money!!!

“Matches” did not actually share interests. It seems IJL meets its contract requirements by checking the box rather than spending time on quality matches. Even that I could accept. The biggest issue is my “executive matchmaker” was not responsive. Literally sent an email on 5/13, left a voicemail 5/24, and did not get a return call until 6/13 AFTER leaving another voicemail requesting contact by a manager. All that and they did not even have the decency to have a manager call me they routed it right back to the non-responsive matchmaker. For $3,500 I expect more professionalism.