Male C.
Unorganized & Poor Communication
I think this company is one of the most unorganized I have ever worked with. They oversold themselves on the phone during the initial call. They said they would recruit people specifically for me, but this did not happen. Their website says they offer a concierge service, but it is not concierge. My primary matchmaker didn't take the time to get to know me or learn what I like. They don't reply promptly to emails, but they expect you to reply, or they put your membership on hold. Overall, their communication is poor. They presented me with duplicate matches on multiple occasions (presented the same person more than once as a match), which they would not do without a system for tracking what they were doing. I was told they only use the initial intake call to get to know you and find you matches. Situations change and evolve, and basing matches off the initial intake call (with another person) is not sufficient, in my opinion. This service is a giant waste of money. Every woman I went out with also said the experience was not positive. The company had not even done an excellent job of fulfilling our initial agreement and then tried to upsell me to an even more expensive engagement for $10k extra. When my program ended, they didn't send me an email or communication to let me know we were done and to thank me for the business. I reached out to my matchmaker and was told the program ended. Do yourself a favor and run to the hills before paying this company any of your hard-earned money to find you a match. You can do much better on your own if you learn to vet people on the apps instead of letting this company send you matches that are not a fit and ultimately waste your time, energy, and money.
Response from It's Just LunchOct 2, 2024
We thank you for taking the time to share your thoughts and are sorry to hear you did not enjoy your experience. We would love to chat with you more about it as your concerns are important to us. Please call us at 954-990-2033 to talk. Thanks!



