It's JulietReviews of itsjuliet.com

if i could give it 0 stars i would. this place is a SCAM!! don’t order from them!! 2.5 months ago i placed an order. they won’t refund me and still hasn’t been shipped and customer service stopped responding to me and won’t answer my emails or calls.

This company is a scam. I ordered an outfit and after 3 months never got the item shipped to me. Never got an email with tracking saying it was ever shipped. I emailed to have a refund and no response. SCAM!

Absolute scam!!! Ordered something over a month ago and still no email that it has even shipped. They said it will be shipping shortly and offered to send me 20$ in store credit LOL. Still nothing and now they are ignoring all of my emails so now I will have to file a claim with my credit card. PLEASE PLEASE DO NOT ORDER FROM HERE!!! I wish I looked into this beforehand.

Terrible customer service, definitely a scam. I bought an outfit from them back in May. It’s July and nothing has arrived. My inquiries go unanswered. Avoid!

Please believe what you read in these reviews. This brand owes me money. I never received a set from an order in March and sent many emails. They always said it would be shipped from the warehouse on a particular date, but I never received it. By May, I stopped being understanding and wanted a refund for the set. They then continued to promise the set is coming, but I didn't trust them and wanted a refund. Now they are ignoring my emails and not responding. I will now have to file a dispute claim with my credit card.

LISTEN TO THE BAD REVIEWS! Usually I ignore bad reviews and keep faith that it'll end up fine, but this was not fine lol. I ordered a matching set and bikini, probably $70 with shipping, that was over 5 months ago. Nothing. I don't expect it will show up. When I contacted the customer service, they said "sorry, it'll be on its way soon just be patient due to covid bla bla" then gave me a $20 gift card to say sorry and I foolishly bought another item with it, spending another $10, and will definitely never get that item. This company is a scam. I guess its bound to happen with all the online stores, but save your money and do NOT buy from itsjuliet

I would give 0 stars !!! Purchased a top for $50 in March 2022 and never received it, having reached out to customer service 10 times they are not replying!! Massive scam, please do not order from them.

Scam!!! Same thing happened to me as countless others. Ordered some things, was told it was on back order, assured me it was on its way, 5 months later and they’ve stopped responding to my emails and I haven’t received anything.