It's JulietReviews of itsjuliet.com

Please believe all 90 negative reviews of the brand. They are an absolute SCAM!!!! I ordered 2 items in the 8th March, it’s now 16th May and I have STILL not received them. A lot of back and forth emails and false promises I have had enough. Thankfully I ordered through PayPal so I will get my money back, but not everyone has been so fortunate. What an absolute disgusting brand.

This company is horrible. I’m never ordering from them again and I wouldn’t recommend anyone to this company. Don’t order from them and don’t risk losing your money on something that is a horrible product. The customer service is horrible and the phone number isn’t real because no one ever answers.

I ordered a sweater and it arrived almost 2 months later. I tried to cancel the order after 1 month of waiting for it only to be told it was too late as it finally was processed. The quality was AWFUL. Fabric had an awful smell and feel to it. Cheap, not at all like the image on the site. It was way smaller than shown (one size). It had defects in the sewing and when I tried to return it it took countless emails with no response only to be told eventually it was not returnable because it was a sale item despite the defect (?!) They eventually gave me a credit instead. Tbh I would NOT shop here or recommend this site. They are having too many issues and the quality is not worth it at all. Junk.

I had a horrible experience with this brand. I waited over 2 months for my package with little to no communication. I never received a tracking number so I reached out and was given a gift card as a sorry for my delay. But I didn’t want a gift card, I wanted to know if I was being scammed. I ordered quick shipping too, and received it over 2 months late. I emailed a couple times later inquiring about where my package was because I stilllll hadn’t received a tracking number, they wouldn’t reply. I had to contact them on their instagram to finally get a reply! Horrible experience and will never shop here again. And no one else should either!

The product (bikini swimsuit) I received did not even come close to the colors in the photos; it was color block and some of the colors couldn't even be explained away by variations between screen image and reality. It looked like the material a cheap Halloween costume would have been made out of. Even though I sized up as many reviewers on the site advised, the top barely covered half of the area it should have and I would not be able to wear it.

Horrible company! I ordered the kaia midi mini skirt and it doesn't fit over my hips at all.. okay, no problem, I'm used to reputable sites like Shein that either simply refund or credit to try something else.. customer service told me I could get credit since it was a sale.. waiting for that credit.. waiting to be told how to send package back.. and nothing. It's been weeks, I've sent over 20 emails. At this point I wouldn't even trust them to give me the credit! Total scam! I can't believe I thought they were a small company that would be good to support. Never again. Oh and the chain on the Kaia midi skirt keeps falling apart but it can be twisted back together if necessary. So cheap.

Total scam. Ordered 1.5 months ago, package has yet to ship. Don’t order from here!!!

I would not recommend ordering from this company. The item I received was nothing like the picture and it took 2 months to arrive with no help from customer service.