www.itmustbetime.comReviews of itmustbetime.com

I recently bought a Gucci watch on this website and the price was unbeatable. I saved 32% off the retail price, it is original, and it also comes with the original packaging. I had a few questions to ask them before purchasing the watch and they were so friendly and easy to contact. I will definitely recommend this website to all of my friends and acquaintances. I will also always make any future purchases on this website.

Fantastic service...

I had been searching for a discontinued Citizen chronograph, BL5350-59E, for some time. During my searches, It Must Be Time came up as having the watch I wanted. This was the only website that actually had the watch available and also at the lowest price. All the other companies had outdated websites and no longer had the watch. Bobby took my order and it was a perfect transaction with great communication all along the way. The watch was ordered on Tuesday and arrived on Saturday morning, traveling all the way across the country. I couldn't be more pleased with my purchase or the quality of service I was afforded. This is truly a professional company that is truly customer-oriented. I will be a repeat customer. UPDATE: I received my new Citizen Chronograph BL5350-59E on Saturday 3/18. Looking at the watch again on Sunday, I noticed the luminous marker was missing from the 1:00 position. I compared it to the black-ion version of this watch that I already own. The marker was not installed during manufacturing and this omission was not caught by Citizen’s QC department, the vendor, It Must Be Time, and lastly by me. I sent Bobby an email on Sunday morning, describing the problem. He emailed me back the same day, telling me he would get on the problem first thing Monday and not to worry. By Monday afternoon, his vendor had supplied him with a replacement watch that was checked over thoroughly and then sent out by USPS Priority Mail the same day. Bobby told me when it arrives to check it over thoroughly and, once I am happy, to package up the original watch and send it back to him. Very simple. Bobby could easily have waited until he received the old watch back before sending me out the new one, but this would result in an excessive delay. As a gesture of mutual trust, Bobby, without hesitation or additional payment, sent the new watch out immediately, on the assurances that the defective one would be returned to him. This mutual trusting relationship between a buyer and a seller is essential when such problems arise. He gave me the new tracking number and I received the replacement yesterday. From receipt and unpacking of previous watch, discovering the defect, emailing Bobby and having a new replacement in my hands, in the span of less than a week, is nothing short of incredible, given I am all the way across the country from him The integrity this company continues to shine and its philosophy of pleasing their customers as a first priority has once again overwhelmed me. This is one of only a small handful of companies that I have established a deep trust in so quickly. I am fortunate to be able to avail myself of their great service and will definitely give them my repeat business. The combination of having a fairly extensive inventory to pull from, plus the outstanding customer service and willingness to make matters right when things happen, is rare.

I recently purchased a watch for a co-worker who got a promotion. I shop regularly online and do extensive research and read reviews before any purchase. I am very happy with how this company operates. They have a fast response time and great customer service. The watch was shipped within 4 days. This is a trustworthy website, and I highly recommend them. 2 thumbs up!

I recently purchased a watch from itmustbetime.com; after a lot of research, I found the exact Panerai that I had been looking for. I enjoy shopping online, but have had several problems in the past, so am very wary about where/who I purchase anything from over the internet. I was so pleased with the watch, and it came super fast! Overall, my experience has been very pleasant. The staff was very knowledgeable and helpful; I worked with Bobby, who was an absolute delight! I would definitely shop here again, and recommend to anyone looking to purchase a quality watch for a fair price!

I bought a Panerai watch for my dad for his birthday. I wanted one specific watch at a good price and I searched and searcheddd! Then a friend recommended itmustbetime.com so I checked it out. I was able to find what I wanted immediately, and I also found it at the best price. I had some questions I needed answers to and they were so sooo helpful to me. I purchased the watch within the half hour I found. I received it 3 days later which was perfect!!! I will definitely do any future watch shopping here!

Bought a watch for my friend and I was so impressed with the great customer service and merchandise selection! The prices are also best on the web.. Highly recommended

I was looking to buy a couple of G-shock watches for myself and i decided to check out prices online. itmustbetime.com has a very competitive price so i called them to order a couple of watches. the representative was very friendly and helpful. it took about a week to have it delivered but i was happy with my purchase. nothing beats high quality goods accompanied by great customer service. i'd definitely come back to shop at itmustbetime.com!!!