michael V.
Terrible company
Terrible company. They messed up on pricing and refused to honor the price and gave a full refund instead of selling the item.

itemnow.com offers the best services for Diablo 2 Resurrection, Diablo 4, and Path of Exile - 24/7 support, low prices, fastest delivery! We have been around since 2011, mainly focused on serving the Gaming Community.
Itemnow (itemnow.com) has 111 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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michael V.
Terrible company. They messed up on pricing and refused to honor the price and gave a full refund instead of selling the item.
Matt
I had to dispute with Paypal twice with this store. They will be responsive before you place an order, then as soon as you send them your money, they will disappear for hours and not say a word. I will never use this site again and only stick with g2g. Buyers beware.
Response from ItemnowOct 24, 2025
Hello Matt, thank you for reaching out. Our LiveChat support is available 16 hours a day, while our delivery and email teams operate 24/7. We’re sorry we missed your message outside of LiveChat hours. A full refund was issued right after your request, and we truly appreciate your understanding.
Jette
My Order #871512 was not delivered within 1 hour. I wrote not one, but three email the following days to the company's support to cancel my order. They charged my credit card this monday, and i still havn't got any items or products from them. They are not responding my emails either. I have hired a lawyer to get my money back from this cheating scammer company. Stay away from this site, it's nothing but fake scammers. If you get your order you are luckey, otherwise search for another page. Update on this case, five days after purchase: After several mails, and tries to contact support. I finally recieved a mail refunding my money. It is something, but my overall experience is not good with this company.
Response from ItemnowOct 24, 2025
Hello Jette, we’re truly sorry for the experience you had with this order. The 5-minute to 1-hour delivery timeframe is an estimated average—though in rare cases, it can take a few hours. After receiving your refund request about an hour after your order, we processed a full refund immediately. The time it takes for the funds to appear back on your card depends on your card provider and may take a few days. We appreciate your patience and understanding.
Marco
Order 870325 I placed an order over an hour ago and it has not been delivered. I have written two emails and they are not responding. Do not buy from this site. Update: update: He made me create a game and threw me a weapon on the ground that was not perfect as ordered: 365ed instead he left me a weapon with 350ed on the ground. It blocks you and you can't write. Bad experience. They are scammers, stay away. Shame!!!
Response from ItemnowOct 24, 2025
Hello Marco, please review your receipt — the item you purchased, “Destruction Phase Blade - 350% ED - D2R Non-Ladder,” clearly specifies 350% ED, which is exactly what was delivered. We’re sorry if there was any confusion. Did you have trouble connecting with our LiveChat? You can always reach us by email: support@itemnow, and we’ll be happy to assist you further!
jorge J.
didnt fulfill order. everything took ages. still waiting for refund -.-
Response from ItemnowOct 24, 2025
Hello Jorge, your order was fulfilled instantly. Please check your spam or trash folder, as our emails may sometimes end up there. If you still need any assistance, don’t hesitate to reach out to us by email — we’ll be happy to help!
Dana G.
Do not give these scammers your hard earned dollars. They'll steal your money and not complete your order. Nor will they even respond in customer service. This scamming business should be avoided!!! They used to be good. But now they are straight stealing money from people!!! Do not fall victim to these scam artists and false positive reviews. YOU HAVE BEEN WARNED. *Updated* After not delivering my order, I was contacted by a useless individual in charge of customer service named "Emma". Who not only denied my delivery request. Defended the staff that did not do their job AND denied my refund. I have found out that they have paid for their good reviews. Do not be fooled by this disgusting excuse for a business. Or by EMMA. Absolute disgrace. Be warned folks! To the scammers reply... Best defense is a good offence? The pathetic excuse for an owner of this site treated me with nothing but disrespect after MASSIVELY DISREGARDING the paying customer, myself. I have a YouTube following as well as a stellar reputation with other sites.. The sorry excuse of a site operator failed to bring up the fact they have stolen from somebody. You should be ashamed of yourself.. and you know what? I've posted the crime you committed. The fact you try to mask/bury your actions speaks everything about your character, or lack there of. Be warned again folks. This mongoloid site owner will lie/cheat and steal to justify their actions. Absolutely disgraceful. I highly recommend d2legit or even rpgstash rather than this piece of garbage... Never trust these clowns.. Trust me folks. See my YouTube for details on this idiots dishonesty
Response from ItemnowDec 28, 2024
This customer has repeatedly acted in a hostile and rude manner toward our staff and has even threatened our friends and family without justification. Therefore, we have decided to stop doing business with him/her and have fully refunded the order. A little decency and respect for one another in this modern age of the internet would go a long way.
You T.
Horrible customer support. Waiting times are super slow (its now 4 hours since I ordered - nothing received yet) even though they claim delivery 5-30 mins on the website. Support asked me to wait 30 more mins, after those passed....no update, no email....
Response from ItemnowNov 27, 2023
Hello there, we have sent 95% of your order within 30 minutes, in some very rare cases, we may need some extra processing time for the last item. Your order was fully completed by then. If you have any other issues with your order, please reach out to [email protected] immediately, we are committed to get back to your within a few minutes via email.