IT CosmeticsReviews of itcosmetics.com

Nie wieder. Habe 6 mal versucht mit dem Kundenservice Kontakt aufzunehmen über einen Zeitraum von mehreren Wochen. Sowohl per E-Mail als auch per WhatsApp. Eine automatische Eingangsbestätigung zu meiner Anfrage habe ich bekommen, mehr aber auch nicht. Interessiert anscheinend niemanden. Wie schade! Und das bei so einem großen Unternehmen :( Werde nie wieder hier bestellen und mir eine Marke suchen, bei dem mir auch bei Problemen und Fragen geholfen wird. Kann jedem Anderen nur davon abraten, bei IT Cosmetics zu bestellen.

I placed an order 10 days ago and it still hasn't shipped. Yet they claim 3-5 business day shipping. Ridiculous.

This company is a joke! I placed an online order and the system defaulted to an old address I had on file which the online ordering system did not give me an opportunity to change before finalizing my order. I received the order completion screen and immediately contacted IT to advise that the shipping address is incorrect. The site even announced that there are shipping delays, the current order status not shipped and yet their response is you messed up so basically go to the address it was shipped to or if the order is returned we will refund you. Extremely disappointing service! I've been a great customer for over a decade, that ends today!

I do NOT recommend this company It Cosmetics or their products at all. Everything I bought has such a terrible strong perfume scent that it stings my face! Their blush is called Bye Bye Pores and it's supposed to minimize the look of pores, but it actually accentuated the look of my pores. I contacted the company and they want me to return it and pay for expedited shipping with signature on top of that. That's gonna cost the price of the product of the blush! Their foundation is terrible too. And their cleanser...WHY do they put perfume in their cleanser too??? I can't believe that this company charges so much for such poor quality products and does not stand by them!