iSumsoftReviews of isumsoft.com

Response from iSumsoftJun 7, 2021

We’re sorry to hear that our software did not work for you. We apologize sincerely for this inconvenience. Windows Password Refixer has helped tens of thousands of users unlock Windows computer passwords. You said it couldn't be recognized as a bootable image. It may be that you did not burn successfully, or it may be that you didn’t set your computer’s primary startup option correctly. Here is how the software works for your Microsoft Surface Pro. 1. You need to download and install the software on another working Windows computer. Then connect a USB flash drive to the computer and launch the software to create a password reset disk. Disk creation is an automatic process. 2. Insert the USB flash drive to your password-locked Microsoft Surface pro. Then follow this guide (https://support.microsoft.com/en-us/surface/boot-surface-from-a-usb-device-fe7a7323-8d1d-823d-be17-9aec89c4f9f5) to make your Surface boot from the USB drive. 3. After the surface boots up, follow the on-screen steps to remove your Windows password. 4. After password removal, disconnect the USB drive and reboot the Surface. You can then log in without a password required. If you encounter problems in any segment, please feel free to contact us and provide as much detailed information as possible, so we will guide you to solve the problem in time. Have a nice day!

Response from iSumsoftJul 12, 2021

Hi Colfax, If our software or service didn’t satisfy you, we are sorry and apologize sincerely for the inconvenience. I’ve checked my emails with you. You didn’t put your iPhone into recovery mode before starting the iSumsoft software. That’s the problem. We also want to remind you that most of the comments here are malicious comments and slanders from iSumsoft’s opponents. They sign up here, then impersonate buyers and leave bad comments. Some competitors even use our software name to advertise on Google ads, which is also an infringement on us. We complained to Google many times, then Google disabled their ads, but after a while they advertised again. This is the malicious competition behavior of certain competitors. https://www.isumsoft.com/support/against-scam.html

Response from iSumsoftJun 7, 2021

Hi. We are sorry to hear that the software did not work for you. From your description, it seems that your problem lies in the boot disk. In fact, even the trial version of Windows Password Refixer allows users to create a bootable password reset disk successfully. Before purchase, users can try to create a password reset disk for free and make the locked computer boot from the disk, and then preview the password reset screen. If you fail to boot your computer using the flash drive, you may need to manually format the USB flash drive and then recreate the password reset disk. In addition, you need to enter the computer’s BIOS setup or Boot Menu to enable the computer to boot from the flash drive. On some computes, Secure Boot in the BIOS menu needs to be disabled. If you have any problems, please feel free to contact our support team and provide as detailed information as possible so that our professionals can guide you to solve the problem. Best regards!