Sylvia
TOTAL SCAM - BUYER BE AWARE
TOTAL SCAM! Do no buy from this people. They will take your money, cancel your order but never refund it. Happening to a lot of people BUYER BE AWARE!!!

Isloo Tech USA is a U.S.-based wellness retailer offering premium saunas, cold plunges, massage chairs, and recovery solutions. We are an authorized dealer for all brands we carry, Ensuring genuine products, full manufacturer warranties, and exceptional support. Proudly BBB Accredited and a member of the North American Sauna Society, we’re committed to transparency, trust, and delivering a seamless wellness experience. Whether you're creating a home spa or upgrading your recovery tools, our goal is to help you feel better every day.
Isloo Tech Usa (islootechusa.com) has 29 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Sylvia
TOTAL SCAM! Do no buy from this people. They will take your money, cancel your order but never refund it. Happening to a lot of people BUYER BE AWARE!!!
Andrew P.
Ordered an item, over $5k then cancelled no refund. These people are scumbags.
David L.
These people are frauds and belong in jail!
Matt
As with many other frustrated buyers, I thought I got a great Black Friday deal, but it was too good to be true and I had to dispute the charges with my credit card company. Look elsewhere.
Private
Fraudulent and illegal business practices! DO NOT USE THIS COMPANY. They will take your money, not provide the products, cancel orders themselves and then not provide a refund. After numerous attempts at requesting a refund for the canceled product (they initiated the cancellation) they told me (in writing!) to dispute the charge with my bank. STAY AWAY.
Clay
Terrible, I got a email saying my order was canceled 10 days after I purchased and they charge my card, I Still do not have a refund on my card and I can not get a hold of anyone via phone or email.
pam K.
I ordered a sauna that was to be shipped in 3-5 days and when I called to find out eta Michael told me they were running behind and it would ship in 4 weeks at the earliest. I asked to cancel my order and to be refunded. I got an email that said I was refunded. That was 2 weeks ago, I was not refunded. They’re a scam. Chase is taking it from here. If you look up the physical address it’s a house! Don’t get scammed!
Edward H.
I purchased a sauna heater Harvia compact Vega from this company. It stopped working in less than 2 months. I called and emailed Isloo many, many times for help with NO return call or email. DO NOT BUY FROM ISLOO! No return or exchange possible. Zero stars!! Thanks for nothing!!!