Island of AnimeReviews of islandofanime.com

I placed an order a month ago and sent five emails asking for a follow up. Nothing. I’m filing a chargeback with my bank. I’m not confident this is still an active store. DO NOT ORDER FROM HERE

I’m not sure if anyone at Island of Anime is monitoring their reviews- they are most certainly not monitoring their inbox or scamming people. I placed an order on 27th June (5959) and have received zero updates despite following up multiple times. It’s been almost a month and I’m not sure if I’ve been robbed. If you cannot fulfill orders, at least do the courtesy of refunding your patrons/following up with some form of an update.

Poor customer service ordered product was taking forever in ship got notification it was saying that couldn't be delivered checked shipping said was in China reached out to customer service the next day said delivered package is nowhere to be found reach back out no answer continued to reach out finally got response just saying ur package was delivered thanx been reaching out everyday still nothing this place is the worst service experience I ever had

I had order two Naruto Key Chains on the 22nd December and had been advised that I would receive a second email that my order is ready. It has been 9days already and I still haven’t received a response yet. Because of this lack of communication and reassurance, I decided to email them through their contact support. After this, I was supposed to receive a response within 24hours, however this doesn’t seem to be the case. I am very concerned that I have wasted money for nothing and would like the items I’ve purchased to be delivered to me.

I never got my package.

I ordered a sweatshirt at the end of November (11/29/22). Your company sent the wrong sweatshirt the end of December 12/20/22) and I am still waiting for the sweatshirt I ordered.

This is very cheap fabric and looks like different material in the picture. 0 for quality. The graphic on the hoodie looks like it was cut out and pasted (not well done either) I’m embarrassed to even gift this now.

My package arrived in horrible condition. I payed so much money for this and it’s broken. The figurine does not look like the picture. I am beyond desapointed