Irvine CompanyReviews of irvinecompany.com

My experience with Woodbury Community Association has been extremely disappointing. For anyone considering an apartment or townhome in Woodbury, the quality of management deserves just as much attention as the property itself. In my experience, the management team has been unresponsive, unprofessional, and irresponsible in addressing my concerns. My emails and move-out requests went unanswered, and my concerns about money withheld from my security deposit remain unresolved. Residents should not have to repeatedly chase management for basic answers about moving out or the handling of their own money. The lack of communication, transparency, and accountability is unacceptable. The way my move-out and deposit concerns have been handled has completely undermined my trust in management. Professional service should extend through the entire tenancy—including move-out—not stop after a lease is signed. This has been one of the worst rental experiences I have had. Based on my experience, I would not recommend this community. Please carefully consider other options before renting an apartment or townhome here.

they are 100% a vicious company and will not value any loyalty at all. have seen so many good companies pushed out by Irvine company. they will either make it unbearable, by raising rents out of line, or causing trouble in some way to mess with the poor mom and pop businesses.

I have lived at Irvine Company’s Sonoma community for 10 years. When I first moved in, there was a property manager named Carlos who did an excellent job. He was attentive, responsive, and took pride in maintaining the community. Over the past few years, however, there seems to have been constant turnover in the leasing office. The revolving door of staff has made it difficult to build relationships or receive consistent follow-up on resident concerns. More recently, I have noticed what appear to be at least two residents operating businesses out of their apartments. One appears to be selling merchandise through an online marketplace, resulting in a steady stream of strangers entering our gated community. Another appears to be operating a car rental business, with multiple vehicles advertised online. These activities have created ongoing concerns for residents. The constant flow of unfamiliar visitors into a gated community raises legitimate security issues. In addition, the car rental operation appears to maintain at least five vehicles, many of which occupy the limited guest parking spaces for days at a time. On several occasions, even the parking space designated for prospective residents touring the property has been occupied. Management has been notified of these issues repeatedly since the beginning of January, yet no meaningful action has been taken. After living here for a decade, it is disappointing to see the decline in management responsiveness and enforcement of community rules. Based on my experience, I would not recommend living at Sonoma.

Despite over a year of complaints, documented evidence, and multiple courtesy patrol calls, the management has not taken any meaningful enforcement action against my upstairs neighbor. The neighbor has been repeatedly and persistently stomping, banging cabinets, slamming things — often during quiet hours, from 9 PM through midnight and beyond — to the point where my household is regularly woken up in the middle of the night and unable to comfortably sleep, rest, study, or spend time in our own home. Management has consistently deflected responsibility by demanding additional verification while dismissing the evidence I have already provided, leaving us without any resolution

Extremely disappointing experience with Irvine Company. When everything goes well, they act polite — but the moment tenants face a real problem, they completely disappear and take no responsibility. My apartment went through major repairs for almost a month: one of the bedrooms became completely unusable, the air smelled like sewage, and huge drying machines made the space extremely hot and noisy. It was not livable, especially for my 8-year-old daughter. Despite this, the management insisted the unit was “habitable,” which is simply not true — no one ever came to check the conditions we were living in. Now, after all that, I fell two months behind on rent, and I politely asked for just a 3-day extension (because of the holiday weekend). Instead of understanding, the manager sent me a threatening email saying I must pay in full by October 11th at 5 PM or face eviction. No compassion, no fairness — just pressure. This company doesn’t value tenants, doesn’t care about families, and hides behind “policy” whenever it suits them. I would never recommend Irvine Company to anyone looking for a decent, respectful place to live.

The windows seals are old and the cracks allow gnats, fruit flies and small insects to get inside apartments. I am unsure if management allows repairs. Insects get into your food, keep you awake at night. Package theft is also very common. A technician from the complementary exterminator company came and saw the Gnats coming through the windows. He said that the windows needed maintenance. The window contractor wasn’t able to do anything and he passed on to the maintenance manager to have someone apply non harmful pesticide to the frame of the windows every day for 1 or preferably 2 weeks. Also to weatherised the window to prevent flies coming into the apartment. I followed with a maintenance request and it was marked completed immediately. The underground parking lot is a maze. There aren’t any posted signs to help navigate the complex lot.