iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE reviews

Showing 76 reviews with 3 stars · Clear filters

Sam
Nov 13, 2024
Step-up the customer service to retain customers
To ask any questions on the chat, I was continuously asked for my email. I don't like the data gathering.I feel like this is nickel & dime their customers. Irestore tried to charge $14 for safe shipping. It's the companies responsibility to send the item I paid for, not the customer. A machine cover for the $2000 machine I ordered wasn't included. There's no shipping tracking or updates on expected shipping arrival for my order
Response from iRESTORENov 13, 2024
Hi Sam, Thank you for sharing your feedback. I’m sorry to hear about your concerns and want to clarify a few points. Shipping insurance is optional, allowing customers to decide if they’d like extra coverage during transit. Additionally, the iRESTORE Elite device does come with its own protective case for safe handling and storage. Regarding your order, we understand the importance of keeping you informed, so we’ve arranged for one of our customer service representatives to contact you directly with an update on the shipping status and tracking details. Thanks for your patience and understanding.
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Cindy
Oct 3, 2024
Watch for duplicate
If you have to go back and look at the order page once you've started your checkout the order page added another irestore elite to my cart. If you have to go back make sure your cart only has 1 of each item that you are purchasing
Response from iRESTOREOct 3, 2024
Hi Cindy, We Apologize for the inconvenience you experienced during checkout. It sounds like a system glitch may have caused an additional iRESTORE Elite to be added to your cart when you navigated back to the order page. We’ll investigate this issue to ensure it doesn’t happen again. Rest assured, if there’s any discrepancy in the amount charged or the items in your order, we’ll take care of it immediately. Thank you for bringing this to our attention, and please double-check that your cart contains only the items you intended to purchase before proceeding with checkout. We're here if you need any further assistance. Thanks!
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margaret
Sep 12, 2024
Just started
Just started, I don't have a review yet
Response from iRESTORESep 13, 2024
Hi Margaret, I am looking forward to positive results in the next few weeks. Wishing you all the best!
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William
Sep 4, 2024
I have not seen any change
I have not seen any change. I use the iRETORE daily.
Response from iRESTORESep 4, 2024
Hi William, I’m sorry you haven’t seen the changes you hoped for over the past five months. While results are typically expected within 3-6 months, it’s important to remember that outcomes can vary for each individual. Patience and consistency are key to achieving the best possible results. In the meantime, let us know if there's anything we can do for you. Thanks!
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Mac
Aug 29, 2024
The procedure couldn't be easier.
The procedure couldn't be easier. Simple, painless, no side effects, convenient. However, after 18 months, I'd like to see more progress. Would like to be notified of any product improvements and clinical trials.
Response from iRESTOREAug 30, 2024
Hi Mac, Thank you for your feedback! We’re glad you found the procedure simple and convenient. We understand wanting to see more progress, so we encourage continued use as results vary for each individual. We’re always working on improvements and will keep you updated on any new developments and clinical trials. Your commitment is appreciated, and we’re here to support you.
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Dianne
Aug 29, 2024
Keep being faithful & dont give up!
I feel more encouraged by your response that it could take 6-12 months for my hair to restore. I will continue to use it and pray the Lord grants me healthy hair once again! Thank you for encouraging words.
Response from iRESTOREAug 29, 2024
Hi Dianne, Thanks for the response. I'm glad you didn't lose hope in continuing to use the device. I wish you all the best, and we're always here to support you every step of the way.
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Victoria
Aug 28, 2024
Delivery was fast
Delivery was fast, secure and well packaged. Have used it as directed for 80+ times and see no difference in my hair. Will continue the recommended usage to see what transpires, if anything, in the future. Follow up by the company has been exceptional.
Response from iRESTOREAug 28, 2024
Hi Victoria, Thank you for your feedback and for staying committed to the product as directed. Please note that results often take 6 to 12 months to appear, so patience and consistency are key. We’re pleased to hear that our follow-up has been exceptional, and we’re hopeful that you’ll start to see positive changes as you continue using the product. If you have any questions or need further support, we’re here to help.
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Brian H.
Aug 28, 2024
Patiently awaiting for change.
I’ve been at it for eight months, and to date I’m not seeing any improvement with NEW hair growth.
Response from iRESTOREAug 28, 2024
Hi Brian, Thank you for your feedback. Please note that seeing noticeable results usually takes 6 to 12 months. Everyone’s experience is different, so patience and consistency are the key. We recommend continuing with regular use, and we’re optimistic that you’ll begin to see positive changes in the months ahead.
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