Ken
Happy with order process so far
Happy with order process so far
Response from iRESTOREDec 1, 2024
Hi Ken, Thanks for the feedback and wishing you all the best!

iRESTORE is the trusted leader in innovative red light therapy solutions, with over 500,000 satisfied customers. Our FDA-cleared systems combine the most powerful lasers and LEDs on the market, clinically proven to promote hair regrowth and support younger-looking skin. Harnessing the power of advanced low-level laser therapy (LLLT), our devices stimulate cells, increase cell metabolism, and improve circulation, helping you achieve fuller hair and firmer, healthier skin.From combating hair loss to reducing signs of aging, our cutting-edge technology offers a complete wellness routine. Committed to quality and customer satisfaction, we also offer a range of premium hair and skin care products to complement your journey toward a healthier, more confident you.
iRESTORE (irestorelaser.com) has 1,313 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Showing 776 reviews with 5 stars · Clear filters
Ken
Happy with order process so far
Response from iRESTOREDec 1, 2024
Hi Ken, Thanks for the feedback and wishing you all the best!
Clients S.
There's a guy (Harry G. from NZ) complaining because he ordered and a week later hasn't received it yet. So reach out to the company to inquire, don't write a bad review!!! Everyone's patience is shot to heck thanks to Amazon's next-day delivery expectation. My goodness, settle down! I ordered 11/16, product delivered 11/30. I get texts (Same Harry G. NZ dude said you cannot stop, you can chump, just get with the 21st century already) and my emails told me it was coming, my UPS tracking showed it delivered. Really!!! Not a difficult company AT ALL. The problem isn't the company, the problem is impatient humans; the one's leaving terrible reviews, "my envelope came scuffed up in the post office mail box" as if someone cares enough to have hand-delivered your precious Sam's Club offer letter and not let it get trampled. Lighten up people!!! As for the product, just received today, item worked. Bought the Elite $2K and it takes 6-12M to determine so we'll see.
Response from iRESTOREDec 1, 2024
Hi, Thanks for the feedback and glad to hear that your order was processed accordingly. Wishing you all the best!
Nguyen K.
I wanted to change some things with my order and the customer service team was quick to respond and provide me updates. Couldn't be any happier. They even followed up to reassure everything was taken care of. One of the best customers service I've ever experienced during the holidays.
Response from iRESTORENov 30, 2024
Hi Khiem, Thank you for your kind feedback and for choosing our iRESTORE Illumina LED Duo! We're thrilled to know that your concerns were addressed to your satisfaction. Your support means everything to us, and we’re so grateful to have you as a valued customer. Happy Holidays!
Michelle
Fast response
Response from iRESTORENov 28, 2024
Hi Michelle, Thanks for the feedback and wishing you all the best!
Gary
Excellent customer service. We purchased your product and noticed it was on sale shortly after. I contacted customer service and the staff was professional and customer focused. She recommended that we submit a request are “price matching” refund. I received notification the next day that the refund was approved and credit was received immediately.
Response from iRESTORENov 21, 2024
Hi Gary, Thank you for choosing iRESTORE as part of your hair growth journey! We’re delighted to hear that your price match request was handled smoothly and to your satisfaction. Wishing you all the best!
Taghreed M.
On time shipping
Response from iRESTORENov 21, 2024
Hi Taghreed, Thanks for the feedback and wishing you all the best!
Debbye L.
The mask is easy to use and is very comfortable. Customer Service is very responsive and knowledgeable. I hope to get many years of use from my mask
Response from iRESTORENov 21, 2024
Hi Debbye, Thank you so much for your kind words! We’re thrilled to hear that you find the Illumina facemask easy to use and comfortable. It’s always great to know our products are making a difference. We’re also glad our customer service team has been able to help you. We hope the mask continues to serve you well for years to come. We’re just a message away if you ever need us!
Ashley D.
Quick customer support
Response from iRESTORENov 18, 2024
Hi Ashley, Thanks for the feedback and wishing you all the best!