Gayle
This company and their products are fantastic
I’m one of a tiny number of people whose device glitched. I contacted customer service. We exchanged a few emails, I provided the information they requested, and they did exactly what they said they’d do when I bought it. And they made it fair to me and fair to themselves. At some point I will likely want a more powerful hair growth device. I will never buy it from any other company. This crew is one of the best I’ve ever had to solve a problem with. I can’t say enough positive things and am now singing their praises to everyone who notices that my hair is thicker. I’m a happy customer for life
Response from iRESTOREDec 23, 2024
Hi Gayle, Wow, thank you so much for your amazing feedback! It means the world to us that we were able to turn things around and make this right for you. Glitches happen, but we’re so glad we could work together to resolve it in a way that felt fair to both sides. Hearing that your hair is thicker and that you’re happy with the results makes our day! Knowing you’d choose us again for a future device is the ultimate compliment. Thank you for sharing your experience with others, it inspires us to keep doing our best. Wishing you all the best and Happy Holidays!