iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE reviews

Showing 776 reviews with 5 stars · Clear filters

Miguel
Nov 18, 2025
El apoyo del personal de irestore
El apoyo del personal de irestore
Response from iRESTORENov 18, 2025
Hi Miguel, Thank you for the positive feedback, and I'm glad you are satisfied with our customer service.
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Lorraine A.
Nov 18, 2025
Excellent Customer Service
Great customer service and prompt response to any issues or questions I had.
Response from iRESTORENov 18, 2025
Hi Lorraine, Thanks for the positive feedback, and we wish you all the best!
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Cynthia
Nov 17, 2025
Love the product and the support
My beautifully package i-restore elite arrived quickly and ready to support my hair journey. I also appreciate the helpful tips and information that I continue to get from the team. Helps to know you are not alone.
Response from iRESTORENov 17, 2025
Hi Cynthia, We sincerely appreciate your positive feedback and are thrilled to hear that you love the packaging of our iRESTORE Elite device. Please know that we are always here to support you at every step of your journey with us. If you ever need assistance or have any questions, don’t hesitate to reach out. We’re more than happy to help.
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DKHaken
Nov 16, 2025
You have good customer service
You have good customer service. How you could improve is to let us know upon ordering that we need to send head size so we are not delayed by having to request larger / smaller pads. Two weeks is too long to wait when it could have been avoided with a message upon ordering rather than upon receiving. That said I’m very satisfied. I like the product and the company is invested in good customer service.
Response from iRESTORENov 17, 2025
Hi Diana, Thank you very much for your kind words and valuable feedback. We truly appreciate your suggestion about requesting head size at the time of ordering to avoid delays. Your satisfaction means a lot to us, and we will take your input to improve our process. We’re glad to hear you’re happy with both the product and our service!
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Lysander R.
Nov 14, 2025
Had the irestore for 5 years and it…
Had the Irestore for 5 years and had some issues and spoke with the iRestore customer service team and they were able to move quickly and and now I’m happy with the support they provided and the solution.
Response from iRESTORENov 14, 2025
Hi Lysander, Thank you for sharing your experience. We’re sorry to hear that the iRESTORE did not meet your expectations and that you experienced shedding during use. Results can vary from person to person, and we regret that your outcome was not positive. Regarding your concerns about customer service and support, we sincerely apologize for the inconvenience and disappointment you faced. Please know that your feedback will be reviewed carefully to help improve our service in the future.
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customer
Nov 13, 2025
Customer Service was just the best!
Customer Service was just the best. When I was unable to video my device and email to iRestore, they were very accommodating in having me send my device back to them so they could evaluate and resolve the problem. Was what they did. It was unable to be repaired and iRestore sent me a new one.
Response from iRESTORENov 14, 2025
Hi, Thanks for the positive feedback. We're delighted to know that you're satisfied with the customer service experience and that your issue was handled immediately. Should you need any assistance, please don't hesitate to let us know. Thanks, and wishing you all the best!
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Steve R.
Nov 13, 2025
Better Than I Expected
Czar, my customer service rep, got me answers right away, followed up with me, and ultimately solved my problem. I've had my unit for six years now, and I'll be a customer for life.
Response from iRESTORENov 13, 2025
Hi Steve, Thanks for the positive feedback. We're delighted to know that Czar went above and beyond in resolving your concern. Your satisfaction is our utmost priority! Thanks, and we wish you all the best.
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Misha
Nov 12, 2025
Arrived quick
Arrived quick, they had great communication, the packaging was neat and organized and right, it came all ready to go and working.
Response from iRESTORENov 13, 2025
Hi Misha, Thanks for the feedback. We're glad to know that your order was processed and shipped smoothly. Looking forward to hearing positive results in the coming weeks!
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