iRESTOREReviews of irestorelaser.com

It was a pain in the neck to go find the receipt, then the order number, then the serial number. I enjoy using the irestore. Registering for the 2 year warranty, not so much

I purchased the iRestore back in November of 2021 directly from them. I figured it was worth a shot since it came with a full money-back guarantee if no hair was grown back in 12 months. I used the product as directed for a full year with no noticeable results. I sent them an email prior to the expiration of my warranty with pictures showing no improvement. At that point, they said it may take closer to 18 months for me to see any improvement and offered to extend the warranty for another six months. I knew I should have just taken the refund and walked away with my money, but I figured (again) what did I have to lose. Well, I lost my refund because, well life. Six months later, still no noticeable hair growth, but I missed the deadline by 30 days. When I reached out to their customer service, they basically said "Tough luck" your warranty period expired. As for the product, it isn't the most comfortable, or easiest to use. It has to be plugged in, keeping you immobile for 25 minutes. I always ended up with a big dent in my forehead from the device that was visible for about 20 minutes after treatment. Don't bother buying, but if you do, pay attention to the warranty period and don't accept an extension. They are just hoping you will forget, like I did.

After using it for slightly more than a year, laser diodes started dying one by one. Today, after 2.5 years later, 10 laser dioides out of a total of 21 are not working. I am reluctant to use the system as now one side has a few more laser diodes than the other and I don't want to have irregular hair pattern on my head. The iRestore thing uses laser and LEDs. THE LEDS ARE THERE FOR NOTHING, they don't make any difference at all. The lasers do make a difference, but I never expected to have half of the helmet failing within around 2 years and they failed one by one, not all at once. Therefore, the quality of the system is extremely disappointing. After the first year I didn't care much with a laser or 2 off, but half of the helmet is another story. Now they won't change it for me as their guarantee is obviously over. I can only help others to save money. I'm buying the Capillus next. This is my first time writing on TrustPilot. I wish I could upload the picture somewhere as proof of what I'm saying.

Nasty cheap scammers that take your money. Device doesn’t last 2 years been in contact with them for weeks and they were no help with a replacement. Their warranty policy is a scam even if you buy the device off their site. Beware folks

I have been using IRestore for 9 months, I have been wearing how has been indicated but I’m still losing hair and the hat light start blinking when I plug it without me pressing the start button

False and misleading advertising. The product doesn't work as it is advertised and doesn't yield good results. Beware if you purchased thinking that you can return if not satisfied. They charge a 18% return fee for the Laser product doesn't work at all. I think all the good reviews are fake. Read carefully and you will find that their laser is not good for eyes as well.

The year long money back guarantee is a scam. There is fine print that if you want to return it before a year, they charge 18% restock fee. In my case, trying it one time for one minute made my head uncomfortably hot. Their site says the product is non-heating. They made about $171 for me having it one day and trying it for one minute. Customer service also told me “Please note that we don't have anywhere on the website that says that you can get a full refund if the device is defective.”

Customer service not good with this small company. Won’t help me with package I did not get and would not give me replacement. They expect me to claim through carrier. LOL .