iRESTOREReviews of irestorelaser.com

Response from iRESTORESep 11, 2024

Hi Harry, I sincerely apologize for the issues you’ve experienced with your order. We understand how frustrating it must be, and we deeply regret the lack of proper follow-up and the delay in shipping. This isn’t the experience we want for our customers; your feedback is valuable. To address this, I’d like our team to contact you directly to ensure this situation is resolved and to improve our processes moving forward. Thank you for bringing this to our attention, and we appreciate your patience.

Response from iRESTORESep 2, 2024

Hi AC, I’m really sorry to hear that you haven’t received the confirmation email. We just need a bit more info from you to look into this and make sure everything is in order with your warranty. We’ll get this sorted out as quickly as we can. Thanks for your patience and understanding.

Response from iRESTOREAug 29, 2024

Hi Diane, Thank you for bringing this to our attention, and we sincerely apologize for the experience you've had. We understand your frustration, especially given the circumstances, and we’re committed to making things right. We will immediately investigate and review the issues you’ve described. To assist us in resolving this matter quickly, we’ve requested your information so we can address your concerns directly and ensure that the situation is rectified. We value your trust, especially as a loyal customer who has purchased multiple units, and we want to ensure that you’re fully satisfied with our product and service. Thank you for your patience, and we look forward to resolving this for you.

Response from iRESTOREAug 29, 2024

Hi Paul, Thank you for your feedback. Please keep in mind that it usually takes 6 to 12 months to see noticeable results, as progress varies from person to person. Patience and consistency are key, so we encourage you to continue using the product regularly. We’re hopeful that you’ll start seeing positive changes in the coming months. Since you mentioned you started in January, I recommend reviewing our return policy to take advantage of the money-back guarantee if you feel the device isn’t right for you.

Response from iRESTOREAug 28, 2024

Hi Nancy, Thank you for sharing your experience. I’m sorry to hear that you haven’t seen improvement yet and that your hair is falling out more. It’s important to remember that results can take time, typically 6 to 12 months, and sometimes the process can vary from person to person. Consistency is key, and we encourage you to continue using the products. However, if you have any concerns, please reach out to our customer support team, and we’ll be happy to assist you further.

Response from iRESTOREAug 28, 2024

Hi Barbara, Thank you for your feedback. It’s important to note that it typically takes 6 to 12 months to see results. Patience and consistency are key, as results can vary from person to person. We encourage you to keep using the product regularly, and we’re hopeful you’ll start noticing positive changes in the coming months.

Response from iRESTOREAug 23, 2024

Hi Joanna, Thank you for bringing this issue to our attention. I want to assure you that we take this matter very seriously, and we are currently conducting a thorough investigation to determine how this occurred. We have never encountered a situation like this before, and it is our top priority to ensure it doesn't happen again. Your security and privacy are of the utmost importance to us, and we are committed to addressing this promptly. While this issue is being investigated, please rest assured that your payment information and personal details are secure. We deeply regret the inconvenience and concern this has caused you, and we appreciate your understanding as we work to resolve it. If you have any further questions or need additional assistance, please don't hesitate to reach out.

Response from iRESTOREAug 22, 2024

Hi Hemiata, We’re sorry to hear that you didn’t see results after a year. As we’ve mentioned, results can vary greatly from person to person, and factors like age, gender, or stress-related hair loss can sometimes slow progress. Please reach out to our customer service team; you may be eligible for our money-back guarantee, where you can receive a refund minus the service fee.