iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE reviews

Showing 322 reviews with 1 star · Clear filters

Sanjiv B.
Dec 6, 2025
Poor service
After sales service is very poor and non existent
Response from iRESTOREDec 10, 2025
Hi Sanjiv, We regret to hear about the poor customer service you experienced. Can you please tell us more about it?
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Lois
Dec 6, 2025
Haven't received it yet
Haven't received it yet, so I can't really comment at this point.
Response from iRESTOREDec 10, 2025
Thanks for the honest feedback, and wishing you all the best!
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Dianne F.
Dec 6, 2025
I have NOT received my product yet
I have NOT received my product yet. I guess the ORDERING was ok - you took the order.... I really don't like to give feedback until the purchase is completed.
Response from iRESTOREDec 10, 2025
Hi Dianne, We sincerely apologize for the delay. We are experiencing an unusually high volume of orders, which is delaying our standard 5-7 business-day shipping. Rest assured that this is being prioritized.
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gb
Dec 5, 2025
item has yet to ship out despite having…
item has yet to ship out despite having a tracking number, no response from customer service
Response from iRESTOREDec 10, 2025
Hi, We sincerely apologize for the delay. We are experiencing an unusually high volume of orders, which is delaying our standard 5-7 business-day shipping. Rest assured that this is being prioritized.
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David
Dec 4, 2025
You pay 2000 dollars you expect faster…
You pay 2000 dollars you expect faster delivery and not USPS.
Response from iRESTOREDec 5, 2025
Hi David, We sincerely apologize for the delay. Rest assured that the package is already on its way. Thanks for your patience and understanding.
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Erika
Dec 3, 2025
I have reached out numerous times to…
I have reached out numerous times to get my missing item shipped out ASAP and still have not gotten confirmation of the shipping. I have to drive to the border specifically to pick up the extra battery pack I ordered which was not included in my package. This will cost me 2 hours of my time, gas and additional handling fees at the parcel pick up. Ship me my free items and battery ASAP Update review: My experience keeps getting worst. Restore have created a mailing label but NEVER shipped the product. They keep re assuring me that the package has left the warehouse and I called UPS and they confirmed they have not recieved anything. Requested to speak to a manager . I needed the package by this weekend and still NOTHING
Response from iRESTOREDec 4, 2025
Hi Erika, We sincerely apologize for the inconvenience. Your replacement battery pack, along with some complimentary freebies as our gesture for the trouble, will ship out within the next 24-48 hours. You’ll receive tracking details via email as soon as it’s on its way. Thank you for your patience. Thanks for your patience and understanding.
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Karina R.
Dec 2, 2025
Taking forever
Purchased a week ago and have yet to receive any notification on shipment.
Response from iRESTOREDec 3, 2025
Hi Karina, We sincerely apologize for the inconvenience. Rest assured, your order is being prioritized, and you should receive tracking details shortly. Thank you for your patience!
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Nolan
Dec 2, 2025
I just bought from your company and you…
I just bought from your company and you have sent me emails to review your product nonstop since its arrival. Maybe you should wait the normal time it takes a person to restore their hair before you shove this crap down our throats! Here is my forced review to shut your damn company up. I haven’t regrown any hair so your product is horrible and worthless just like your barrage of emails! Let me use whatever I purchase in peace and don’t send stupid emails out to review a product a half a year before a person can truly review your product accurately. Please stop wasting my time with your self important bullshit that means nothing but annoyance and ignorance to me
Response from iRESTOREDec 3, 2025
Hi Nolan, We sincerely apologize for the excessive review request emails and any frustration they’ve caused. Your feedback is completely valid, and we regret overwhelming you during your usage period. This has been reported to upper management to review and adjust our email practices immediately. Thank you for your honesty. If there’s anything we can assist with regarding your device or order, please let us know. We’re here to support you every step of the way.
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