iRESTOREReviews of irestorelaser.com

Response from iRESTOREJul 7, 2026

Hi Trina, Thank you for your feedback! We're so glad to hear that you love the product. If your main concern is that you haven't been wearing it consistently, we'd encourage you to give it a little more time and try to use it as recommended. Consistency is key with red light therapy, and most users don't begin to see noticeable results until they've used the device regularly for several months. Of course, if you still decide that you'd like to return it, we're happy to help. If your order is still within our return policy, please contact our Customer Support team with your order number, and we'll provide you with the return instructions and explain the next steps.

Response from iRESTOREJul 3, 2026

Hi Juliana, Thank you so much for taking the time to share your experience! We're glad to hear that you've found the iRESTORE Elite easy to use and that the 12-minute treatment fits well into your daily routine. We also appreciate your feedback about the fixed cable. We understand how having a detachable cable could make storage more convenient and help protect it from wear. We'll be sure to share your suggestion with our product team for future consideration. Regarding the recent 4th of July promotion, we're happy to let you know that we've already matched the sale price for your order, so you won't miss out on the savings. We also appreciate your openness about updating your review in the future. Since you've only had the device for about a week, it's still very early in the treatment process. Most users begin noticing visible improvements after several months of consistent use, so we hope you'll continue to see progress over time. Thank you again for your feedback and for choosing iRESTORE. If you have any questions along the way, we're always here to help.

Response from iRESTOREJul 3, 2026

Hi Brian, Thanks for your honest feedback, and we look forward to hearing positive results in the coming weeks. In the meantime, please dont hesitate to reach out if you need anything else. Thanks and wishing you all the best!

Response from iRESTOREJun 23, 2026

Hi Reeree, Thank you for sharing your experience. We're glad to hear that the hair growth system worked well for you, but we're sorry to learn that it has stopped working after 18 months of use. We understand how frustrating that can be, especially when you've been seeing positive results. Since your device is still within the advertised 2-year warranty period, we encourage you to contact our Customer Service team so they can troubleshoot the issue and determine whether a repair or replacement is appropriate under the warranty terms. We appreciate your patience and look forward to getting you back on track with your treatments as quickly as possible.

Response from iRESTOREJun 22, 2026

Hi Jo, We're sorry to hear about your experience. We understand how frustrating it can be when the registration process isn't clear, especially when it comes to locating and entering the correct serial numbers. We also apologize for the time it took to complete the registration and for not receiving a confirmation email afterward. Your feedback is valuable, and we'll make sure this is reported to the appropriate team for review so we can improve the registration experience and make it more user-friendly for future customers. Thank you for bringing this to our attention.

Response from iRESTOREJun 5, 2026

Hi Jan, Thank you for sharing your feedback. I understand why you'd be disappointed if the items you received were not what you expected to order. Regarding the wired device, please note that you can purchase a battery pack separately to make the device wireless, which may provide the convenience you were originally looking for. Thanks, and wishing you all the best!

Response from iRESTOREJun 2, 2026

Hi Vivian, Thank you for sharing your feedback. We understand that the helmet may feel heavier than expected, as it contains hundreds of medical-grade lasers and LEDs designed to provide full scalp coverage and effective treatment. While the weight is necessary to house the technology, many users find that they become accustomed to it after a few sessions. We appreciate your comments and will continue to consider customer feedback as we work to improve the overall user experience. If there's anything else we can assist you with, please don't hesitate to reach out.

Response from iRESTOREMay 26, 2026

Hi Cheryl, Thank you for sharing your experience with the iRESTORE Elite so far! We appreciate your feedback and are glad to hear that the device has been easy to incorporate into your daily routine. Finding the right fit can take a little adjustment at first, but we're happy to help if you have any questions or need tips to improve comfort and positioning. Since hair growth results take time, consistency is key, and we’re excited for you to continue your journey with the device. We truly appreciate your support and look forward to hearing more about your progress in the future!