iRESTOREReviews of irestorelaser.com

Response from iRESTOREOct 23, 2023

Our apologies if it seems that the product caused itching on your scalp. Please note that the iRestore device works by stimulating the hair follicles on your scalp using low-power lasers that are cold or don't emit heat, non-invasive, and safe. Low-level light therapy devices' power level is extremely low, penetrates at the follicular level, and is not known to cause tissue interactions or health issues. Similar to an itch, the tingling sensation could be from the increased rush of blood flow toward your scalp. Rest assured that our product has been repeatedly tested for safety and is not expected to cause any medical conditions or diseases. Low-level light therapy (LLLT) is not expected to worsen hair loss because it is designed to combat genetic hair loss. Although I am not a medical expert, I would recommend pausing the device's use until you receive a recommendation from your dermatologist. They can provide you with a thorough evaluation and personalized recommendations tailored to your unique experience.

Response from iRESTORESep 25, 2023

We are truly sorry to hear about the issue you experienced with the Pro device, specifically its limitation with only one set of rubber head supports. We understand your frustration in waiting 3 - 4 weeks to order the additional foam pads. This delay in restocking is not what we aim for, and we are working diligently to expedite the process to ensure a more seamless experience for our customers in the future. While we are glad to hear that the product is working well for you, we acknowledge that this issue with the Pro foam pads has disappointed you deeply. We take your feedback seriously and will review our product offerings to ensure we meet the expectations of our valued customers.

Response from iRESTOREJun 5, 2023

Thank you for writing to us. Patience and consistency are the two most important aspects of combatting hair loss with your iRestore. Here is a helpful guide on what to expect: https://help.irestorelaser.com/article/19-howl-long-until-i-start-to-see-results. We're rooting for you!