Customer
Customer service is great
Customer service is great. Miss Alyaa is amazing. Very professional in the material and is always patient in making sure kids get the information she is giving. The only problem is with the class links. Links we recieve does not open or work, we have to wait to receive the link at the time of the class, which causes invonvenience for us. JAK and thank you for your continued support.
Response from IQRA NetworkOct 26, 2024
Jazak Allah Khair for your kind words about our customer service team and Ms. Alyaa! We're delighted to hear she’s providing excellent support, Alhamdulilah. Regarding the class link access through IQRA Network, here are some steps that might help reduce any delays: Bookmark the Lesson Link: You can bookmark the class link in your browser once you receive it, as the link remains the same for each lesson. Download the IQRA Network App: Our app allows easy access to your lesson links anytime. For iPhone users: Download from the Apple App Store at https://apps.apple.com/eg/app/iqra-network/id1629725354 For Android users: Download from Google Play Store at https://play.google.com/store/apps/details?id=com.iqranetwork.dashboard.twa&hl=en&gl=US Use Google Calendar: All scheduled lessons and links appear in your Google Calendar. You can access it at https://calendar.google.com. We hope one of these options makes joining lessons easier and more convenient. Please don’t hesitate to reach out if you need any further assistance. Jazak Allah Khair for your patience, and thank you for choosing IQRA Network!