Jesus B.
The delay on deployment is too high for…
The delay on deployment is too high for an (in theory) automatized service (nowhere you are warned that it will take days to deploy) and the communication is not what you would expect from an international company. Service itself is fair for the price. Unless it's the only option on your region go for better and cheaper optiosn
Response from IPXON NetworksApr 21, 2023
Hello Jesus, we are sorry for your disagreement. To guarantee a high level service, we do not register new clients automatically, we carry out a manual security validation for new clients, which guarantees that there will be no misuse of our networks and infrastructure. We are not a massive hosting provider, In your case, when you ordered it it was a weekend, and validations are done on business days. Additionally, analyzing your case promptly, you contracted an incorrect service (IPv6 Only) then you requested the change to IPv4, additionally it was detected that you used different email addresses, which activated our anti-fraud systems. We regret what happened but our security and protection policies for our clients are non-negotiable, our values and service performance it is the added value that makes them choose us over and over again.