Stephen D.
Strange review
This is a strange review. I never got the oil painting I ordered. It was a copy of Claude Monet's "Aganthus Flowers." It never arrived. I thought it was because I made a mistake and the payment never went through. When I read my bank statement I discovered to my dismay that I was charged almost $500 for a painting and frame I never got. I called the company. The answer machine said I should send an e-mail, which I did Friday afternoon. At noon the following Monday, I still hadn't heard from the company. I was just about to call when the phone rang. It was Carrie from iPaintings responding to my email. I told her I had already ordered a print of the same painting for less money from another company, and it was hanging on my wall. I asked if iPainting would negate my charge as I don't need two copies, one oil and one print, of the same painting. They refunded my money and couldn't have been nicer. They deserve their high reputation. In a day when you never know what you will get ordering on the internet, it is comforting to know some companies still believe in honest personal service. Things go wrong. You need to buy from companies you can trust who admit they made mistakes and correct them. iPaintings is fortunately one of those companies. One last tip for anyone buying over the internet: Use a credit card, not a debit card. In the worst-case scenario, you can always cancel a credit card if someone ripped you off. You can't do that with a debit card. If iPaintings didn't do the right thing, I couldn't do anything about it to get my money back. All I could do would be to write a bad review. I am glad to write a good review. They deserve it.