Antoinette Perna S.
I am new with this company
I am new with this company, I was promised to speak with a physician and it had not happened, being in the medical field myself , I think it’s very important to speak to a doctor before taking a medication, anyway they decided to charge my card, without a doctor even speaking with me. I had so many questions for her. I’m very upset this happened and I just decided to cancel all this. Speaking with Ariana was a blessing, she let me know that a Manager name of Chrissy will call me today to cancel my prescription. I’m still waiting on that . But the 4 stars are for Ariana. Exactly helpful and understanding. Hoping and waiting for my refund. Policy states that a doctor is suppose to speak with the client. And it did not happen, and that made me decide it was not right.
Response from Invigor MedicalMar 31, 2023
We apologize for the inconvenience caused and appreciate your feedback. We understand the importance of communicating with a physician before taking medication. We have forwarded your request to our Manager, Chrissy, who will assist you with your prescription. Thank you for your kind words about Ariana. We value your feedback and will use it to improve our services in the future. Sincerely, Invigor Medical Management Team.