Invigor Medical Reviews | Read Customer Reviews of invigormedical.com

Invigor Medical Reviews | Read Customer Reviews of invigormedical.com

Invigor Medical reviews

Showing 28 reviews with 2 stars · Clear filters

Suzanne O.
Sep 21, 2023
My order was delayed due to an issue w/…
My order was delayed due to an issue w/ my credit card, I never received a call that my order was cancelled...waited two weeks thinking it was shipping. Poor Customer Service. Also the vial I received was a double size yet I only received one package of 10 syringes.
Response from Invigor MedicalSep 22, 2023
Hello Suzanne, We apologize for the inconvenience you experienced with your order and the lack of communication; don't hesitate to get in touch with our support team so we can rectify this situation promptly. Invigor Medical Team. 888-966-4854 Monday - Friday 5:00 a.m. - 5:00 p.m. PST.
Report
KP
Sep 19, 2023
Shipping took a long time
Shipping took a long time. My dose was almost a month overdue by the time I received it.
Response from Invigor MedicalSep 22, 2023
Hello KP, We apologize for the delay in shipping your order and any inconvenience it may have caused. Your feedback is important to us, and we will work to improve our delivery times. Thank you for choosing Invigor Medical. Invigor Medical Team.
Report
Bill S.
Jul 13, 2023
I ordered trimix and waited the 14 days…
I ordered trimix and waited the 14 days they said to expect. I contacted them and they informed me the pharmacy was out of trimix but they would send me a sample of tadalafil for my inconvenience. The only reason anyone would order trimix is because oral meds don't work. So they want to appease me with something we both know is worthless to me. The chat person told me to call the office. Each time I called I pressed 2 for help with existing orders and got nothing but voice mail. I then called and pressed 1 for new orders. Surprise! They answered immediately. I then got all sorts of excuses about how long it would take to refund me. Bottom line. This is a bait and switch operation. One of the oldest types of scams. Buyer beware! I still have no idea if or when I will be refunded.These people are interested in selling period.
Response from Invigor MedicalJul 17, 2023
Hello Bill, We sincerely apologize for the inconvenience caused and understand your frustration. We strive to provide the best service possible and are actively working to resolve the issue with the out-of-stock trimix medication while ensuring a prompt refund for you. Your feedback is highly appreciated, and we value your business.
Report
Tarryl B.
Apr 28, 2023
I ordered my product in March and I’m…
I ordered my product in March and I’m still waiting on it to be delivered. I called 04/18 but still waiting on the shipping email.
Response from Invigor MedicalMay 1, 2023
Hello Tarryl, We apologize for the delay in shipping and appreciate your patience while we work to get your product to you as soon as possible.
Report
Guy
Mar 30, 2023
Second dose arrived 2 weeks late
My second dose of medication arrived 2 weeks late. My wife and I enrolled at the same time, and received our first dose at the same time. My wife’s second dose arrived on time, mine was 2 weeks late. I find that unacceptable from a medical clinic.
Response from Invigor MedicalMar 31, 2023
We apologize for any inconvenience caused by the delay in receiving your medication. Our partnered pharmacy has been experiencing an unprecedented surge in orders, resulting in delays in processing and delivering medications. However, we are committed to providing you with the best possible service and are working diligently to get your medication to you as soon as we can. Thank you for your understanding and patience during this challenging time.
Report
Lance D.
Mar 25, 2023
Invigor Medical deserves ZERO stars
Invigor Medical deserves ZERO stars, but I gave it two only because the people I spoke to were great and did their best. However, the company itself, messy. If you have to have an rx refill, I suggest you start it the moment you receive your Rx because these guys can not seem to process an order from when the doctor approves your Rx. The doctors I had were not in the State of Washington. The Pharmacy is in Texas. The right hand does not know what the left hand is doing and to take three weeks just to get an Rx over to the pharmacy and then to be told the pharmacy takes one to two weeks to ship is utterly insane. I got burned out waiting, it is like a circus watching the merry go round and round and round and you the customer waiting and waiting and waiting. Before you use Invigor, do more research and find another that will work for you.
Response from Invigor MedicalMar 31, 2023
Thank you so much for taking the time to share your feedback. We're sorry to hear about the inconvenience you experienced with your recent order. We completely understand how frustrating it can be to wait for your medication to arrive, and we're here to help. To give you a bit more context, our partnered pharmacy has experienced a significant surge in demand, going from 20,000 orders per day to 50,000. This sudden increase has put a strain on their operations, causing some delays in fulfilling orders. We want you to know that we're working tirelessly to get your medication to you as quickly as possible. If you have any further concerns or questions, please don't hesitate to reach out to us. We're always here to help in any way we can.
Report
Pamela
Mar 20, 2023
Delivery was delayed two weeks and the…
Delivery was delayed two weeks and the formula feels like it was diluted. No efficacy
Response from Invigor MedicalMar 31, 2023
We apologize for any inconvenience caused by the delay in your medication delivery. Our pharmacy partner has experienced an unexpected surge in orders, but we are doing everything we can to ensure you receive your medication as soon as possible. We take every precaution to maintain the quality and effectiveness of our medications, and we appreciate your patience and understanding during this time. Thank you for choosing Invigor Medical.
Report
jon
Mar 3, 2023
If you run out expect to wait……and wait…..
The expectation is that they expedite an order and keep a guy informed. That is not happening.
Response from Invigor MedicalMar 8, 2023
Hello Jon, Thank you for your feedback. We are working with the pharmacy to help alleviate the current delays. Please contact us at 888-966-4854 Monday - Friday 8:00 A.M - 5:00 P.M PST. Thank you, Invigor Medical Management
Report