Invigor Medical Reviews | Read Customer Reviews of invigormedical.com

Invigor Medical Reviews | Read Customer Reviews of invigormedical.com

Invigor Medical reviews

Showing 165 reviews with 1 star · Clear filters

Jenika K.
Feb 25, 2023
I’ve had a horrible experience with customer service
I’ve had a horrible experience with customer service 3 times. On 1/25, I called to have my order renewed early to avoid any shipping delays. The rep confirmed my order and stated I shouldn’t have a problem receiving it on the day I was expected. On 2/13, that order had still not arrived. When I called to inquire I learned my order was never even renewed making my initial chat with the rep a lie. I’ve asked to speak to a manager or have a manager call me 3 times now and it still hasn’t happened.
Response from Invigor MedicalFeb 28, 2023
Hello Jenika, Thank you for your feedback. I'm sorry you have not received your order. One of our staff member will be contacting you today. If you would like you can reach us at 888-966-4854 Monday-Friday 8:00 A.M -5:00 P.M PST. Sincerely, Invigor Medical Management
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Maxwell H.
Feb 24, 2023
I still don’t have my package or even…
I still don’t have my package or even tracking. I’ll be looking elsewhere after this.
Response from Invigor MedicalMar 3, 2023
Hello Maxwell, Thank you for your feedback. We are sorry for the delay. We are working to help alleviate this. You can contact us at 888-966-4854 Monday-Friday 8:00 P.M - 5:00 P.M PST. Thank you, Invigor Medical Management
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Krzysztof A.
Feb 21, 2023
Where is the customer support after the purchase is made ?
The PT141 did not work for me and I have tried to contact you about it by text and email . To no avail . What else can I tell you ?
Response from Invigor MedicalFeb 21, 2023
Hello Krzysztof, I'm sorry the PT141 did not work for you. We would love to see what we can do to assist. I was not able to reach you on the number we have. Please call us at 888-966-4854 Thank you, Invigor Medical Management
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Michelle P.
Feb 21, 2023
HORRIBLE customer service
Horrible customer service. The first month they were attentive and sent me my subscription prescriptions within a week. The second month (this month) they took my money 18 days ago and can’t give me any idea when my prescription will ship. They keep saying it’s the fault of the pharmacy and they “have no idea” when any of it will ship. Can’t even give me an estimate for ANY of them. Hundreds of dollars. They admitted they basically have accepted so many new customers that they can’t fulfill the ones that have already started. So now I’ve been out of the medication they were ramping up the dose of for a week and was told it would be fine … the increased side effects wouldn’t be “that bad”. Awful to watch a company get too big too fast and forget that their customers health and well-being is being affected. I feel taken advantage of. Malpractice.
Response from Invigor MedicalFeb 21, 2023
Hello Michelle, Thank you for the feedback. We appreciate hearing both the good and experiences our patients have. We use feedback like your to continue to improve the patients experience. Thank you, Invigor Medical Management
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Mark G.
Feb 21, 2023
This customer is angry
The communication is awful! We signed up for a subscription for a monthly delivery. We are now a week to week and half behind our dosing. The reason for the ramp up is to allow your body to get use to the medication and now we are increasing our dose. Which means our body will have to readjust and possibly have some of the side affects. Will NOT recommend this company.
Response from Invigor MedicalFeb 21, 2023
Hello Mark, I'm sorry you have not received your order. We are continuing to work with the pharmacy to improve the patient experience. Please contact us at 888-966-4854. Thank you, Invigor Medical Management
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Anonymous
Feb 16, 2023
have been waiting several weeks for…
have been waiting several weeks for medications from the pharmacy.
Response from Invigor MedicalFeb 16, 2023
Hello Haley, I'm sorry you have not received your order. A member of our staff will be reaching out to you today. If you need to contact us please call (888)966-4854. We are available Monday-Friday 8:00 A.M - 5:00 P.M PST. Sincerely, Invigor Medical Management
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Robert B.
Feb 14, 2023
They did not send my complete order and…
They did not send my complete order and have not responded to my inquiry.
Response from Invigor MedicalFeb 16, 2023
Hello Robert, I'm sorry you did not receive your complete order. There was a delay with the pharmacy, but I see that we have been able to provide updated tracking information. Please contact us if you need anything further assistance. We are always here to help!! You can reach us at (888)966-4854 Monday-Friday 8:00 A.M - 5:00 P.M. Sincerely, Invigor Medical Management
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Jason B.
Feb 14, 2023
I haven't received my order yet and…
I haven't received my order yet and it's been 2 weeks.
Response from Invigor MedicalFeb 21, 2023
Hello Jason, Thank you for your review. One of our staff members will be reaching out to you. Thank you, Invigor Medical Management
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