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Spam Mail
I was mailed by someone from Invigo, even though I never gave anyone my mail address. Actually they are using an adress only published on my website. But they are not only "cold calling", but also sending multiple follow ups. Spam and not trustworthy. Also they claim to be a "google Partner"; contacted google about this. Edit: They wrote me after this review, told me they were sorry and claimed that they will rework things internally so this won't happen again. Please write a review if you get spammed. If not, maybe i will change my review in a couple of weeks.
Response from Invigo MediaApr 18, 2024
Hi there. My name is Giovanni and I’m responsible for the Marketing dept at Invigo Media. As we spoke, I understand your frustration and once again I want to apologize for the inconvenience. I want to assure you that you’re not going to be emailed again by our prospecting team: I just escalated the situation to our Sales Development department and it’s confirmed that you were removed from our mailing list. Thanks again for sharing your feedback through the review. Even though it’s negative and harmful to our brand, it helps us identify issues and improve practices - in fact, we have a customer advocacy program that exists to identify improvements in our service and encourage clients to promote their experience. If you believe that my response to you is satisfactory and that we were able to fix the mistake we made, I kindly ask you to consider removing your negative review in the future. It would mean a lot to us! Feel free to share any thoughts, in case you want to. Again, I apologize for failing you and causing you a poor experience. I can assure you we will work internally to prevent this issue from happening to other people. In case I don’t talk to you anymore, I wish you all the best.