This company should be looked into by federal and state governing bodies.
I don't recall signing up for this app. I keep getting small charges. I finally open the app and it has apparently been investing my funds and LOSING me money. I asked to cancel my account and customer support just stopped responding. I have no existing balance, but they claim I do. There is no way that this company is run legally. I am jumping through hoops just to eliminate my account. Do NOT use this service. I've never had a worse experience.
ML
Matthew L M.
Warning, Voyager is a scam!
I do NOT recommend using this platform, no matter if offered anything. If I was able to give Voyager zero stars I would. I would be ecstatic if this company spontaneously exploded and was zapped from existence. So this started months ago when I wanted to get the (free) crypto from Voyager but was unable to link any of my bank accounts, even though it says successful, it is not. So a few months later the only way to transfer my remaining funds out, was to send Bitcoin to Voyager, then I had to convert it to fiat (fee#1) to gather, and since I am unable to link my bank, I had to convert my newly gathered funds back to crypto (fee#2) so I could send ($18.50) to another wallet. I honestly was so glad to finally finish this, I sent it right as I noticed they were charging me $15 (fee#3) to send that $18!!!! So after all that, I received less than $3. This app has zero customer service, unreasonable and insanely high fees which they intentionally hide, and trading is an absolute joke because they are constantly trying to be greedy and charge a fee on whatever they want. So if you have funds, wash your hands and walk away. They are thieves
MA
michael A.
Scam stay away guys after transfer all…
Scam stay away guys after transfer all my hard earned money they inactivate my account for no reason its scam
BP
Brett P.
My account was hacked
My account was hacked. All of my assets were sold without my authorization or approval and my funds were transferred to an unauthorized account. I notified Voyager about it AS IT WAS HAPPENING and nothing was done about it. They could've cancelled the sell or at least the transfer to a fake account that wasn't verified. Instead, they basically told me oh well. Not our problem. Sucks to be you. Customer service is an automated bot with a generic response saying they don't care about their customers or protecting their funds.
VM
Vivian Mary K.
One things I can say about voyager it's…
One things I can say about voyager it's a pure scam, I have 10,000 have there for 6 month now
MA
Matt
Don't waste your time creating an account with Voyager
I was asked for lots of sensitive personal information during signup, then Voyager declined to approve my account, with no specific reason given.
DB
Da B.
Terrible company takes long time to…
Terrible company takes long time to respond to customer requests. Also, doesn’t provide crypto transfer option for the assets I owe compared to other platforms proving ability. Additionally, with BTT redomination plan took forever to convert it and fix the averages. Doesn’t provide any stalking option even though lot of other platforms do. Very disappointed with them as I have invested lot of money through them.
JU
Justin
Voyager is horrible
Voyager is horrible. They keep your money hostage. DO NOT USE Voyager