George A.
Stole my assets
Stole my assets! About 3k locked up in their system with no way to withdraw. Their site said they were fdic insured!? These people deserve jail time! How will we get our money back!?
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Voyager (investvoyager.com) has 243 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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George A.
Stole my assets! About 3k locked up in their system with no way to withdraw. Their site said they were fdic insured!? These people deserve jail time! How will we get our money back!?
Jackson S.
They halted trading, Locked up my 5k, I can basically kiss that money goodbye. I guess the customers get to pay for the company's idiotic use of their money. I would say not to use this exchange, however, they are filing bankruptcy and I doubt the app will survive much longer.
H W.
DON’T DO DO IT!! I put money here because it was originally the only place to buy a certain coin. I’ve invested a bit into different coins now. The sales don’t go through unless the coin drops below or you purchase at their market rate. I compared their market rate to other platforms and theirs was higher. I didn’t think they could do that. That is what is. But here is the real kicker. I have cash just sitting there. Only $72. I went in to buy and what do you know! Trading suspended. So I tried to withdraw MY CASH! USD - cash. Nope. Withdraws Suspended!!! That’s my cash! I messaged them and no answer. Suspend your trading, fine. That sucks, but steal my money that’s not invested yet? That’s thievery and shameful. I hope they are sued.
Philip C.
Save your money, literally. These people suspended withdrawals today because they issued bad loans and they defaulted. I'm glad I never deposited money with these people. If you do, you'll be the one paying for other people's bankruptcy. I blocked these people and reported their emails as spam. There's no way to unsubscribe, they'll just keep pestering you until you give them money, and as evidenced, you'll be the one paying for it when they get in trouble.
Honest A.
Can't move POLKADOT off the exchange can only sell. To transfer Bitcoin out, they charge a crazy amount. Customer service is rude and obnoxious. Don't even think about spending a dime with them. Worst company ever. - Addendum - Now you cant do anything. You can't withdraw ANYTHING AT ALL!!! - As per their email below: "Today we made the difficult decision to temporarily suspend trading, deposits, withdrawals, and loyalty rewards. The app will be down for a short transition period. After that, you will still be able to view market data and track your portfolio, and you will receive rewards payments for the month of June." These damn CROOKS!!!!
Jason C.
They have all my information including my SSN, ID, a picture of me holding my ID and they denied me for an account. Why would you deny a new customer? They won't tell me why either. This sounds like a scam. I wish I would have seen the reviews before I signed up. I've never been denied by an investment company. They need to be reported.
Jon S.
Voyager are criminals. Their buy sell rates are the worst in the industry. They took $1600 worth of crypto and closed my account because there was an NSF transfer two and a half months ago. Ok, I paid that back and now they took my money because they felt like it. Really? I hope they burn down and end up bankrupt. Use Coinbase or Crypto.com
AndreaJane
A scammer got my personal information and opened an account in my name at Voyager. They refuse to delete the account claiming (laughably) that a Fincen rule requires them to keep information on accounts for 5 years (and they’ve decided to apply this to accounts opened by fraud. They are going to keep the scammer’s account with all my personal information open for 5 years! To add insult to injury, they keep sending me emails encouraging me to upgrade and calling me a Voyager. They have not given me any information as to how this account was or is being used. If they decide to comply with my requests and delete this scam account, I will report back. Otherwise, assume if they are dishonest in this regard, they will be dishonest in others. This is a nightmare.