Mitch
App does not work
App does not work. Lost so much money. Stay away from voyager.
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Voyager (investvoyager.com) has 243 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Mitch
App does not work. Lost so much money. Stay away from voyager.
Tina H.
I rate this app big fat 0! First of all they take forever to deposit your funds but obligate you by crediting you with instant cash. Great, but what if I decide I don’t like the app? I am stuck waiting for my funds to deposit!!! Voyager offers little and is poorly managed. In addition I have been unable to use this app because of pinning and ssl issues! Website frequently down for HOURS! Don’t use this app!
Kelly
I wouldn't advising using this app. On two separate occasions voyager app withdrew duplicate transactions. The first time it was for $300 bank deposit withdrawals & the second time it was $900 bank deposit withdrawals. I'm pretty sure it was due to an issues with the app. Before contacting my bank. I reached out to your VOYAGER on two occasions regarding the duplicate deposit transactions, that were made on my account. I never got a response. I decided to overlook the first duplicate transaction for $300. However, I noticed the same thing happened again. When I purchased $900 worth of doge coins. The app prompted me to make a deposit, after making the deposit. I got an error message indicating I didn't have enough funds to make a trade and prompted me to repeat the same steps. After repeating the same steps. I later discovered they processed two separate transactions. There were two $900 withdrawals from my bank & in my transaction history it was showing one deposit for $900 & another one for $899.99. Mind you the deposit amount was for $900.00. I immediately contacted voyager letting them know about the error message & duplicate transaction issues with the app & asked them to cancel the duplicate transaction . Because It was not my fault their app wasn't working properly!!! They never responded not once. After waiting and not getting a response. I decided to notify my bank about the issue & Now my $900 is floating somewhere in the air & My voyager account is showing -899.99. My bank also confirmed there were two $900 withdrawals from my account. I will definitely be looking for a different platform to buy and sell. A TRADER SHOULD NEVER BE FORCED TO PURCHASE MORE THAN WHAT THEY INTENDED DUE TO A FAULTY APP & I'M PRETTY SURE I'M NOT THE FIRST.
Voyager Digital S.
Zero stars. Your deposit sits in limbo stuck in "processing" as they ask you to re-verify your ID by sending a pic of yourself holding your DL along with bank statements to a random drop box. That should all happen through the app up front. I haven't been able to get my deposit processed since May 4th. Zero customer service. Just bots. Ridiculous. Avoid at all costs.
Nate C.
Not liking the voyager app in comparison to its competitors or other exchanges. The deposit/withdrawal processing times on voyager take 5-10 business days where most other exchanges are instant up to 72 hours. I recommend using eToro, sofi, Gemini, Crypto.com or an actual crypto wallet. Voyager has by far been my worst experience on trading exchange platforms. Like worse than Robinhood.
Eduardo
this is the worse exchange I that I had to deal with of all my 3 years i have been into cryptocurrency. let me just say that all my deposit I Made to my Voyager account have been cleared and been confirmed already for a week now. And Voyager customers support has not contacted me. I still have not been helped, by anyone other then then their customers support bots and the annoying automated response they send you whenever you sumit a support ticket get help or support from whatever account you may be having the issue with. as of right now me writing this review about my experience with voyager my deposits bonuses that Voyager say they have me one for sign up bonus and another one for a referring someone which is not true i never referred anyone those are the only pending deposits that won't let me withdraw my own deposits i made for 45$ that have been confirmed for 10 days already and the bonus Voyager added to my account have been pending since march of 2021and are stil sitting on pending status its the bonus voyager added as bonus deposits to my account. they gave me the first bonus ever since march 2021 and still pending and now we are in April and they have not confirmed they will not let me withdraw the 45$ of my cryptocurrency that I regret ever depositing here on the Voyager exchange account. and as of right now. I still can't withdraw any of the 45$ i deposited on my voyager account.at first voyager tells you that you have to wait 10 days before you can withdrawal any funds from your deposits. or if it happens to you just like it happened to me. that now they are telling me that my pending deposits a greater amount then my fully confirmed deposits that are available to withdraw. all just because Voyager they added another bonus that says I refer someone to Voyager. I would never refer anyone to Voyager it's the worse don't fall victim like me fellow crypto enthusiasts
M L.
Same as everyone else...got drawn to app because of interest rates...however, I can't access my money and customer service is non-existent. DO NOT USE!!!!!
Terrell A.
I tried withdrawing my money into my bank account and it keeps getting rejected. How in the hell does it get rejected twice when I’m trying to transfer my funds into my bank account? It keeps saying insufficient funds, but how is that so when I traded my btt to usd and all I’m trying to do is withdraw my usd to put in my bank account.