VoyagerReviews of investvoyager.com

I agree with some of the other comments. Very very bad exchange and dangerous. The app glitches and doesnt register/place coins in ur portfolio after you have executed a transaction with order ID and everything. Its been 2 weeks and still waiting for a reply from any support. CEO is on twitter shopping around but support never replies. Ive put multiple tweets, replies and even tickets without success. you have been warned. STAY AWAY

Do not use this exchange. I was lured in by them paying high interest rates on usdc coin. However, my account was hacked and the criminals stole $57k. I sent numerous requests to have someone from customer service to contact me so I could get back into my account as the hackers changed my login. No response for 5 days now. I have already filed a Bbb report on voyager. I am not even wanting them to replace the money stolen as really it was Verizon’s fault for allowing my phone number to be ported without my consent. I just need the transaction history from the blockchain for the police report. Still no answer from voyager. Do not use this exchange!!!! Horrible customer service. I am working with a lawyer now to go after Verizon, but if I can get enough crappy feedback from others in voyager. I will have my lawyer look Into going after them as well. Coinbase is miles ahead of voyager. They actually responded and got me the transactions I needed for the police report. As the criminals hacked that too Let me know if anyone ever got access to a customer service phone number for voyager. Hope this info saves people from trying to use voyager In the future

Minus $2,000 from my account at 5:54 am. Woke up immediately in debt. Never authorized the transaction. Bank of America said wait until the next day to confirm it was an unauthorized transaction and Voyager got me again the very next day for another $1,500 at 6:03 am. Was able to stop the $1,500, but got smoked on the $2,000 BoA allowed me to wait on. I immediately froze my bank account and removed the account from Voyager. Upon reaching out to Voyager, they immediately shut down all crypto transactions and wallets through a forced update with a system to shut me down immediately and said I must no longer use Voyager and to remove any remaining balance in fiat only. Leaving me hanging at a standstill to fight their terrible customer service. What a waste of time and money. They are NOT an exchange. Just a broker. Voyager is NOT listed on Coin Market Cap or Coin Gecko as a legitimate exchange. Not listed? Not an exchange. That simple. They lure you in with great rewards, then just take your money while you are there. No DOGE or ADA deposits or withdrawals? Super shady for an "exchange". Was my first red flag. Should have been more attentive knowing the history of bad brokers and exchanges since cryptocurrency has begun. Only an app? Also scary. Without a desktop capable version this is a ticking time bomb with too many hands feeding the fire in Canada and the States. I bet there are some nice zero days laying around in the infrastructure too. Located in New Jersey and New York, but also located in Los Angeles? Originally filed in 1983 then, managed by Glacier Point Capital LLC created in 2008 in Irvine, CA (which strangely disappeared summer of 2021) filed for IPO in 2014, finally goes public 5 years later in 2019, then aquires Voyager Digital Securities in Jan of 2020. Plus listed in Canada on the TSX as a Canadian company? Very suspect. Too many layers of corporate protection as an LLC so they are not liable for losses if they go bankrupt, have issues, or steal your money, which they do. Usually never works out for the investor big or small. If it's too good to be true, it is. There is better staking on better exchanges and better customer service on many more REAL exchanges. Mt. Gox and Cryptsy? Plus many more. Run away, quick. Stay with the tried and true real exchanges you know. Class action lawsuit? Sign us all up that had money stolen right out of our wallets. Literally.

Just like many other reviews. They misunderstood a support request I ma de & disabled my account. I've sent numerous inquiries with no response. I am going to file a grievance if they don't unlock my account ASAP!

Update: This did get resolved. I have what to me is significantly high amount of money locked up there. Been trying for a week to get any response from these people. Got one response on Facebook saying that they would prioritize this and that was three days ago. Platform is nice. Customer service - AWFUL. The responses are unbelievably slow if any are given at all for really important stuff like money being stuck in the platform for a week+…

Trading Crypto is always risky and Voyager doesn't seem to care. When I set up a crypto trading account if there are red flags during the setup, I don't stick around any longer after that. After going through the initial verification Voyager sent me an email requesting additional information. I was once a victim of identity theft and it is extremely difficult. Voyager requested that I upload the following documents to a "Dropbox" account. Umm NO. Some information I'm not comfortable about resubmitting. For example. If I tell you my SSN why would you need a copy of it. The company should have the capacity to confirm that it is not fraudulent. Based on our review, in order to verify your identity and complete account opening, please provide a clear photo of yourself holding your valid driver's license AND one of the following documents: Social Security Card W-2 Form SSA- 1099 Form A non-SSA - 1099 Form Paystub containing the name and Social Security number

How many of us would be interested in filing a CLASS ACTION LAWSUIT against VOYAGER for their theft and incompetence? 1. Me. Let's make this happen!

We are always given personal accounts for transfers, to deposit funds into our account, however, these personal accounts are triggering anti-scam alerts in the banks. I was also inform that failure to fulfil any campaign requirements will result in frozen account. This was not shared upon campaign registration and there is also no mention ways on how to get the systems to unfreeze the account and return the funds access to us. We are unable to withdraw, or exit the campaign as the local banks are tracing all our transaction to the personal accounts given by the customer service team. which is very disappointing.